1. Enhancing technical services for students of creative arts
Nuala Gregory & Sharon Peace,
University of Auckland
In 2014, the Faculty of Creative Arts and Industries at the University of Auckland carried out
a review of technical resources and services across the faculty.
Faculty of Creative Arts
Architecture & Planning
Fine Arts
Music
Dance Studies

2. Issues with technical services
academics focused on own discipline
schools focused on own needs
schools isolated from faculty
no collaboration on technical services
Poor Outcomes
duplication of resources
inconsistencies and inefficiencies
no co-development of services
lack of access to technical services
poor flow of information
impeding the faculty’s strategic goals

3. Key Aims of Technical Review
high quality technical services
meet the faculty’s strategic goals
better technical support for teaching
improved student attainment
The review

4. The Student Voice
THE STUDENT VOICE

5. WHAT HAPPENED?
Consolidation

6. NEW WAYS OF WORKING
New Ways of Working

7. TRANSFORMATION
Health & Safety Impacts

8. Award for Excellence
AWARD FOR EXCELLENCE

9. Design thinking & practice What does the future look like?
WeWork; shared spaces; collaboration, ten year horizon
an unexpected outcome of the process
staff explore re-design of technical areas
reconceptualising the role of workshops
student interest in design strategies
‘the epistemological moment of technique’
How do people work in today’s hyper-linked knowledge economy? Face-to-face interactions are critical, but they are supported by virtual and remote creative communities. The boundary between work and social interaction is irrelevant in a contemporary design culture: social interaction and trans-disciplinary conversations and collaborations drive design, making (or workshop capacities) are another layer into this richly multi-functional socially-energized space.

10. Thank you

11. A huge thanks to all the technical staff at CAI.

12. Nuala Gregory na.gregory@auckland.ac.nz
Sharon Peace