1. © 1996-2003 American Student Achievement Institute
ACTIVE
LISTENING
© American Student Achievement Institute
• May be reproduced with proper citation for educational purposes.

2. Qualities of Active Listeners
Desire to be “other-directed”
No desire to protect yourself
Desire to imagine the experience of the other
Desire to understand, not critique
American Student Achievement Institute

3. Skills for Active Listening
Examples:
Sitting forward
Eye contact
Nodding head
BODY LANGUAGE
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4. Skills for Active Listening
OPEN-ENDED QUESTIONS
Examples:
What happened after that?
Who was there?
What did they do?
How did that work?
American Student Achievement Institute

5. Skills for Active Listening
Examples:
So what I hear you saying is . . .
REPEAT CONTENT
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6. Skills for Active Listening ACKNOWLEDGING FEELINGS
Examples:
You’re feeling ___.
It makes you (feeling) that . . .
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7. Skills for Active Listening
Examples:
Bite your tongue!
DON’T JUDGE
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8. Skills for Active Listening
Examples:
Count to yourself.
BEING QUIET
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9. Trying It Out LISTENER SPEAKER OBSERVER Active listening
A success that they’ve experienced
SPEAKER
Make note of active listening skills being used. Feedback.
OBSERVER
American Student Achievement Institute

10. American Student Achievement Institute
ACTIVE LISTENING
Open-Ended Questions
Body Language
Acknowledge Feelings
Repeat Content
Don’t Judge
Be Quiet
American Student Achievement Institute

11. Trying It Out LISTENER SPEAKER OBSERVER Active Listening
The biggest challenge of being an educator
SPEAKER
Make note of active listening skills being used. Feedback.
OBSERVER
American Student Achievement Institute

12. American Student Achievement Institute
ACTIVE LISTENING
Open-Ended Questions
Body Language
Acknowledge Feelings
Repeat Content
Don’t Judge
Be Quiet
American Student Achievement Institute

13. Trying It Out SPEAKER SPEAKER OBSERVER Active Listening
What made them want to become an educator
SPEAKER
Make note of active listening skills being used. Feedback.
OBSERVER
American Student Achievement Institute

14. American Student Achievement Institute
ACTIVE LISTENING
Open-Ended Questions
Body Language
Acknowledge Feelings
Repeat Content
Don’t Judge
Be Quiet
American Student Achievement Institute

15. © 1996-2003 American Student Achievement Institute
ACTIVE
LISTENING
© American Student Achievement Institute
• May be reproduced with proper citation for educational purposes.