1. COMMUNICATIONS

2. COMMUNICATION S . . . . . . Sending R . . . . . . . . Receiving
Interpreting
Verbal and
Non verbal messages

3. COMMUNICATION HOW?? - DISCUSS!!!!!! EXCHANGE OF - - - - - - - - - - -
INFORMATION
BETWEEN AT LEAST PEOPLE WHO CO-ACT OR AFFECT EACH OTHER
YOU CANNOT NOT COMMUNICATE !!
HOW?? - DISCUSS!!!!!!

4. RECEIVER AND SENDER
RECEIVER – RESPONSE INFLUENCED BY AND NON
MESSAGE FROM
SENDER ALSO INFLUENCED BY
OF RECEIVER

5. ASPECTS TO MESSAGE
1. CONTENT
2. RELATIONSHIP

6. NON VERBAL COMMUNICATION
A. VOICE & EMPHASIS
B NON LANGUAGE VOCALISATION
C. BODY MOVEMENT AND POSITION

7. NON VERBAL COMMUNICATION
D. FACIAL EXPRESSIONS
E. CONTEXT (ENVIRONMENT)
F. TIMING

8. LISTENING AND HEARING – WHAT IS THE DIFFERENCE?
COMMUNICATION SKILLS
LISTENING AND HEARING – WHAT IS THE DIFFERENCE?

9. COMMUNICATION SKILLS
A. ATTENDING
B. RESPONDING
C. FOCUSSING

10. COMMUNICATION SKILLS D. CLARIFYING E. PERSONALIZING
F. QUESTIONING – TWO TYPES?

11. COMMUNICATION SKILLS G. PROVIDING INFORMATION H. SUPPORT
I. CONFRONTATION

12. BRIEFING YOUR TEAM

13. REASONS FOR BRIEFING 1. AIMS 2. OBJECTIVES DIFFERENCE BETWEEN 1 & 2?
DISCUSS!!!!!

14. AIMS Goals that are set before a task is undertaken
Are broad ranging, cover many topics and general statements
EG: develop practical skills and confidence in carrying out a briefing
EG: develop map reading skills and a knowledge of compass work

15. OBJECTIVES
Deciding on what a person should be able to do upon completion of a task
Describe precisely what the teams’ required performance should be.
Short term
EG: team will be able to calculate the time taken to gain 1000 metres whilst walking
EG: student will be able to understand the workings of the UK voting system

16. REASONS FOR BRIEFING 3. AWARENESS OF - - - - - 4. AWARENESS OF TEAMS
AND

17. REASONS FOR BRIEFING
5. METHODS EMPLOYED, PLAYING TO TEAM MEMBERS AND
6. SAFETY ASPECTS TO SAFETY

18. REASONS FOR BRIEFING 7. ENSURE TEAMWORK - - - - - AND - - - - - - -
8. EQUIPMENT AND USING OF TEAM TO THE BEST

19. REASONS FOR BRIEFING 9. TIMINGS 10. MOTIVATION OF TEAM MEMBERS
11. UNDERSTANDING

20. REASONS FOR DE-BRIEFING
1. ADDRESS SHORTFALLS
2. BLAME ANYBODY OR NOBODY??
WHY?
3. FEEDBACK FROM MEMBERS

21. REASONS FOR DE-BRIEFING
4. ACKNOWLEDGE GOOD POINTS AND POINTS
5. IDENTIFY AND
WEAKNESSES
6. ENSURE TAKES PLACE FOR FUTURE EXPEDITIONS/OPERATIONS

22. TYPES OF BRIEFINGS
1. COLD
(HAVE A GUESS!!!)

23. HOT BRIEFINGS
TAKE PLACE A PERIOD OF TIME AFTER INCIDENT/EXERCISE. ”COOLING OFF PERIOD”
ALLOWS FOR REFLECTION ON OWN/OTHERS PERFORMANCE
BUT
IMMEDIATE IMPRESSIONS (SOMETIMES THE BEST) ARE LOST

24. COLD BRIEFINGS
TAKE PLACE A PERIOD OF TIME AFTER INCIDENT/EXERCISE. ”COOLING OFF PERIOD”
ALLOWS FOR REFLECTION ON OWN/OTHERS PERFORMANCE
BUT
IMMEDIATE IMPRESSIONS (SOMETIMES THE BEST) ARE LOST