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Effective Communication in Management and Business

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1 Effective Communication in Management and Business
Issues in editing Effective Communication in Management and Business Seminar 9 John Morgan

2 Drafting and redrafting
At this stage you should have finished some of your essays and reports for semester 1. You may either feel confident about it or you may feel unsure of numerous issues in your work. Whichever way you feel about it, you could be wrong in those assumptions as many writers are either over confident or not confident enough about their own work.

3 Feedback What will you will be doing in future assignments, or in others that still need to be submitted before the end of term? You will be receiving feedback.

4 Proofreading One way of putting this feedback into perspective is by using it in relation to some techniques and advice on redrafting—essentially your work is not ready to hand in until you have read through it with your own eyes, at least once, after completing it. The vast majority of errors in essays can be picked up at this stage with careful reading and revision.

5 Quotations about revision
Revising is like putting a fine-honed edge on a blade. Revising for me is like a kind of control that I don’t get anywhere else. I can change the words, erase them, create others. It’s a chance to polish and perfect ideas before someone else sees them.

6 Secret cleaning? Revising is like a secret; I hide all the stupid things I wrote (when I was obviously not myself) the first time. Revising is like cleaning the house; everything is there in front of you just not in an order you’re satisfied with. It takes valuable time and effort to get it just like you want it.

7 Improving challenges? Revising is like improving what I have, putting on the finishing touches. Revising is like a challenge—to sort things in a logical order and make them a pleasure to read. Quotations from Bishop (2004: 312)

8 How would you describe it?
What is revising like for you? Discuss these ideas with other people and add your own statement to an overhead transparency.

9 What do you need to redraft?
When redrafting you have to look at your text on at least two levels, globally, suggesting the issues that affect the complete essay, or locally, suggesting the smaller parts that go into making the whole essay. Look at the list below and tick  the issues you are happy with.

10 Global and local issues
Global Local Ideas  Sections  Main issue/thesis  Paragraphs  Aims  Sentences  Overall structure  Words  Full text  Examples & references 

11 Are you happy with it? Now go back to the list and ask yourself why you are happy with these issues? What can you base your confidence on if you have not had feedback from other friends, students, teachers or experts?

12 Never be too sure Expert writers revise all these things, which is probably how they become expert writers in the first place. A large amount of students overlook the most basic redrafting issues due to their own inexpertise in writing. Often they will feel secure with the draft but insecure in the prospect of looking at it again in case they have to redraft too much. This is a very false security that causes a lot of low grades.

13 Checking your own writing
Assessing your own writing is not an easy task, though you could do it with a friend and exchange work. It is always possible to be more critical about the work of others than it is about our own work. We usually see what is wrong with somebody else’s work far more quickly than we do with our own and this is most probably related to the fact that we understand our own argument through our own background knowledge.

14 Things to consider 1 What do you think are the strong points in
the text/plan? Were you able to follow the main points? Yes  With difficulty  No 

15 Things to consider 2 Would you be able to summarise what you
have read if somebody asked you what this person was writing about? Yes  With difficulty  No  Is the text well organised? Does it follow a structured pattern? Yes  Generally  No 

16 Things to consider 3 Does the plan/text clearly indicate when the
writer is moving to a new point? Yes  Generally  No  Does the writer explain any specific or “new” technical terms within the plan/text? Yes  Not really  No 

17 Things to consider 4 Does the writer include enough examples to
support comments, generalisations and/or other statements about the topic? Yes  Not really  No  Is the plan/text too short, too long or adequate within the total word limit of the essay task?

18 Bibliography Bishop, W. (2004). On Writing: A Process Reader. New York: McGraw Hill. Brookes, A & Grundy, P. (1990). Writing for Study Purposes: A Teacher’s Guide to Developing Individual Writing Skills. Cambridge: CUP. Tudor, I. (1996). Learner Centredness as Language Education. Cambridge: CUP.


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