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Qualitative Evaluation of the Family Wellbeing Service

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1 Qualitative Evaluation of the Family Wellbeing Service
Quote from the report (nursery worker). “That can be something as simple as a parent having the money to sort out proper footwear, not shoes that are falling off….We were dealing with a child whose shoes were falling apart. It might have looked like neglect, but it wasn’t, it was a lack of cash.”

2 Stepping Stones for Families Neglect Summit Feb 2019
Background Family Wellbeing Service has workers based in 8 GCC nurseries across north west and east Glasgow Evaluation carried out by GCPH Autumn 2018 30 parents interviewed 19 nursery staff (workers and nursery heads) and 9 SSfF staff interviewed Parents are referred to the Service for support on a range of issues including poverty, social isolation, poor mental or physical health, addictions, and parenting. Stepping Stones for Families Neglect Summit Feb 2019

3 Extracts from the Evaluation
Impacts of the Service on children’s confidence and capacity to learn Children are seen as behaving better, being calmer, more likely to attend nursery and engage more when they do attend. Children are also seen as healthier, better dressed and, in some cases, presenting as cleaner. Nursery staff and Family Wellbeing Workers were clear that the Service has resolved some child protection issues and prevented others from worsening. Stepping Stones for Families Neglect Summit Feb 2019

4 Stepping Stones for Families Neglect Summit Feb 2019
The model At one level, the model for the Service is simple, and describable as being encompassed by the implicit instruction to Family Wellbeing Workers ‘to go and do what works to help parents in their lives’. But the model is also sophisticated, reflecting learning across the period of the project, and is delivered by highly skilled staff taking nuanced and difficult judgments about how best to support people in complex situations, and undertaking complex tasks as they do so. Stepping Stones for Families Neglect Summit Feb 2019

5 Stepping Stones for Families Neglect Summit Feb 2019
Quote from a parent “I don’t like to think I couldn’t have managed myself. I hope things would have got better even without the Service, I don’t like to think about where I was….The Service got me part of the way, and the nursery, but it was me that had to get up and go. I’m strong in myself, I’m just grateful they were there to help.” Stepping Stones for Families Neglect Summit Feb 2019

6 Stepping Stones for Families Neglect Summit Feb 2019
Child Protection A number of nursery staff were clear that engagement with the Family Wellbeing Service had helped children be removed from the Child Protection Register, with a case of an older child being reunited with her family also being reported. Such impacts had on occasion been achieved in situations where parents had initially been very hard to engage. Stepping Stones for Families Neglect Summit Feb 2019

7 Cost Benefit Illustrations
6 case studies were used in the cost benefit illustrations exercise. 2 are presented for the purpose of this presentation. The cost of non-intervention is calculated assuming the worst case scenario. 1. Total FWS intervention costs = £1823 Non intervention - potential costs = £49,308. 2. Total FWS intervention costs £678.60 Non intervention –potential cost = £3325 Source: Early Intervention foundation, “Making an Early Intervention Business Case: Evidence and resources”. Data sources: New Economy Manchester, Department of Education, Personal Social Services Research Unit. Figures based on 2011/2012 not adjusted by inflation. Stepping Stones for Families Neglect Summit Feb 2019


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