1. 2010 8 2 ( ) Presented by Brian Kim Nguyen Thanh Toan

2. 2014612 2014612 2014612 2014612 2014612 2014612 2 Content Basic tutoring guidelines & Some basic tutoring Do's and Don'ts 1 Tutoring guidelines 3 Role-play 2 Basic tutoring dos and donts

3. 2014612 2014612 2014612 2014612 2014612 2014612 3 Tutoring guidelines 1 A tutor is NOT a teacher, and is NOT expected to TEACH the class. A tutor will NOT do tutees homework. A tutor cannot be expected to know everything. The tutees cannot expected a tutor to GUARUANTEE that they will pass the class. The primary responsibility of passing the class is the TUTEES.

4. 2014612 2014612 2014612 2014612 2014612 2014612 4 Tutoring guidelines 1 A tutee can expect a tutor to help to guide him/her in the right direction and to develop better practice skills. Tutors and tutees should remember that each person is entitled to have the opportunity to ask questions, and that there is no such thing as a dumb question. A tutor does NOT have to work with a student who is rude or disrespectful.

5. 2014612 2014612 2014612 2014612 2014612 2014612 5 Some basic tutoring Do's and Don'ts 2 Meio University Language Learning Center tutors (LLC) are expected to manage the LLC smoothly and offer customer full-service. The management of the LLC: A. Reception desk B. Tutoring C. Tutor meeting

6. 2014612 2014612 2014612 2014612 2014612 2014612 6 Some basic tutoring Do's and Don'ts 2 DO make sure students present their ID and sign in attend to the lending of books/audio/visual aids check the users checklist at desk, make sure Date/Name/Major/Year of school/Purpose of using LLC/check-in & check-out time check if there are any drawings or damages to returned books. A. RECEPTION DESK

7. 2014612 2014612 2014612 2014612 2014612 2014612 7 Some basic tutoring Do's and Don'ts 2 DO make sure all facilities and devices are treated properly find other tasks to do even if there is no tutoring come to work 10mins early (contact if you are going to be late) contact tutor leader or tutor manager ahead of time if you are not able to work A. RECEPTION DESK

8. 2014612 2014612 2014612 2014612 2014612 2014612 8 Some basic tutoring Do's and Don'ts 2 DONT ×leave working place until next tutors come ×use cell phones ×eat and drink during working A. RECEPTION DESK

9. 2014612 2014612 2014612 2014612 2014612 2014612 9 Some basic tutoring Do's and Don'ts 2 DO have your name tag on clean the desks and sofas check tutoring appointments on that day, write the names of tutees on blackboards check SNS and make sure you get all messages from previous working tutors A. RECEPTION DESK OPENING LLC

10. 2014612 2014612 2014612 2014612 2014612 2014612 10 Some basic tutoring Do's and Don'ts 2 DO input data of users into excel sheet 30mins before closing play closing music 15mins before closing put chairs and bookshelves in order make sure windows and door closed and locked check out if there is missing of DVDs or books make sure you turn off all electric devices A. RECEPTION DESK CLOSING LLC

11. 2014612 2014612 2014612 2014612 2014612 2014612 11 Some basic tutoring Do's and Don'ts 2 DO know content area focus on tutees success enable the student to become self-motivated build self-esteem have a sense of humor be accessible B. TUTORING

12. 2014612 2014612 2014612 2014612 2014612 2014612 12 Some basic tutoring Do's and Don'ts 2 DO be assertive yet personable use different teaching methods to address students learning style end session on a positive note respect student/tutor confidentiality B. TUTORING

13. 2014612 2014612 2014612 2014612 2014612 2014612 13 Some basic tutoring Do's and Don'ts 2 DONT ×be too quick to correct students errors ×talk too loud in tutoring center ×talk on cell-phone, drink or eat during tutoring session ×tell 100% of the answers ×miss tutoring sessions without notification B. TUTORING

14. 2014612 2014612 2014612 2014612 2014612 2014612 14 Some basic tutoring Do's and Don'ts 2 DO attend all training meeting except in the case of an emergency take notes and suggest it in the meeting listen to others opinion C. TUTOR METTING

15. 2010 8 2 ( ) ROLE-PLAY

16. 2014612 2014612 2014612 2014612 2014612 2014612 16 References Tutor Index, Study Guides and Strategies, Tutoring: http://www.studygs.net/tutoring.htm LLC Manual 2011 English Versions, The management of LLC, page 6-9 Trinity Valley Community College, Student service/Tutoring Dos and Donts: http://www.tvcc.edu/studentservices/Returning.Tutor/tut oring.dos.aspx

17. 2014612 2014612 2014612 2014612 2014612 2014612 Thank you for your attentions