1. 1. THE INFORMATION SYSTEMS REVOLUTION: TRANSFORMING
BUSINESS & MANAGEMENT
1.1

2. LEARNING OBJECTIVES DEFINE INFORMATION SYSTEMS
COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY
EXPLAIN IMPACT OF INFORMATION SYSTEMS ON ORGANIZATION & MANAGEMENT *
1.2

3. LEARNING OBJECTIVES
DESCRIBE ELECTRONIC COMMERCE & ELECTRONIC BUSINESS, RELATIONSHIP TO INTERNET & DIGITAL TECHNOLOGY
IDENTIFY MAJOR MANAGEMENT CHALLENGES TO BUILDING, USING INFORMATION SYSTEMS *
1.3

4. MANAGEMENT CHALLENGES
WHY INFORMATION SYSTEMS?
CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS
NEW ROLE OF INFO SYSTEMS IN ORGANIZATIONS
LEARNING TO USE INFO SYSTEMS: NEW OPPORTUNITIES WITH TECHNOLOGY *
1.4

5. BUSINESS ENVIRONMENT GLOBALIZATION INDUSTRIAL ECONOMIES
TRANSFORMATION OF THE ENTERPRISE *
1.5

6. GLOBALIZATION MANAGEMENT & CONTROL COMPETITION IN WORLD MARKETS
GLOBAL WORK GROUPS
GLOBAL DELIVERY SYSTEMS *
1.6

7. TRANSFORMATION KNOWLEDGE-BASED ECONOMIES PRODUCTIVITY
NEW PRODUCTS & SERVICES
KNOWLEDGE AS AN ASSET
TIME-BASED COMPETITION
SHORTER PRODUCT LIFE
TURBULENT ENVIRONMENT
LIMITED EMPLOYEE KNOWLEDGE BASE *
1.7

8. TRANSFORMATION OF ENTERPRISE
FLATTENING
DECENTRALIZATION
FLEXIBILITY
LOCATION INDEPENDENCE
LOW TRANSACTION COSTS
EMPOWERMENT
COLLABORATIVE WORK *
1.8

9. KNOWLEDGE- AND INFORMATION-INTENSE PRODUCTS
PRODUCTS THAT REQUIRE A GREAT DEAL OF LEARNING & KNOWLEDGE TO PRODUCE *
1.9

10. LABOR FORCE COMPOSITION 1900-1996
1.10
Source: Laudon & Laudon 1999

11. SYSTEM
INPUT
PROCESS
OUTPUT
FEEDBACK
1.11

12. ENVIRONMENT FUNCTIONS OF AN INFORMATION SYSTEM Customers Suppliers
INPUT
OUTPUT
PROCESS
FEEDBACK
INFORMATION SYSTEM
ENVIRONMENT
Customers Suppliers
Regulatory Stockholders Competitors
Agencies
ORGANIZATION
1.12

13. COMPUTER-BASED INFORMATION SYSTEMS (CBIS)
FORMAL SYSTEMS
FIXED DEFINITIONS OF DATA, PROCEDURES
COLLECTING, STORING, PROCESSING, DISSEMINATING, USING DATA *
1.13

14. INFORMATION SYSTEMS 1.14 INFORMATION SYSTEMS ORGANIZATIONS TECHNOLOGY
MANAGEMENT
1.14

15. MAJOR ORGANIZATIONAL FUNCTIONS
SALES & MARKETING
MANUFACTURING
FINANCE
ACCOUNTING
HUMAN RESOURCES *
1.15

16. COMPUTER TECHNOLOGY HARDWARE SOFTWARE STORAGE COMMUNICATIONS NETWORK *
1.16

17. APPROACHES TO INFO SYSTEMS
TECHNICAL APPROACHES
COMPUTER
SCIENCE
OPERATIONS
RESEARCH
SOCIOLOGY
POLITICAL SCIENCE
PSYCHOLOGY
MIS
MANAGEMENT
SCIENCE
BEHAVIORAL APPROACHES
1.17

18. SOCIOTECHNICAL PERSPECTIVE
OPTIMIZE SYSTEM PERFORMANCE:
TECHNOLOGY & ORGANIZATION MUTUALLY ADJUST TO ONE ANOTHER
UNTIL FIT IS SATISFACTORY *
1.18
SOURCE: Liker, et al, 1987

19. SYSTEM INTERDEPENDENCE
BUSINESS
Strategy
Rules
Procedures
ORGANIZATION
INFORMATION SYSTEM
HARDWARE
SOFTWARE
DATABASE
TELE-COMMUNICATIONS
INTERDEPENDENCE
1.19

20. SCOPE OF INFO SYSTEMS GROWING IMPORTANCE *
1950s: TECHNICAL CHANGES
60s-70s: MANAGERIAL CONTROL
80s-90s: INSTITUTIONAL CORE ACTIVITIES
GROWING IMPORTANCE *
1.20

21. WHAT YOU CAN DO ON THE INTERNET
COMMUNICATE & COLLABORATE
ACCESS INFORMATION
DISCUSS
OBTAIN INFORMATION
ENTERTAIN
TRANSACT BUSINESS *
1.21

22. NEW OPTIONS FOR ORGANIZATIONAL DESIGN
FLATTENING ORGANIZATIONS
SEPARATING WORK FROM LOCATION
REORGANIZING WORK-FLOWS
INCREASING FLEXIBILITY
REDEFINING ORGANIZATIONAL BOUNDARIES *
1.22

23. THE CHANGING MANAGEMENT PROCESS
ENTERPRISE RESOURCE PLANNING (ERP)
ELECTRONIC COMMERCE
ELECTRONIC BUSINESS
ELECTRONIC MARKET *
1.23

24. ENTERPRISE RESOURCE PLANNING (ERP)
SOFTWARE INTEGRATES ALL FACETS:
PLANNING, MANUFACTURING, INVENTORY, SALES, FINANCE, ACCOUNTING
TRANSACTIONS ALERT ALL INVOLVED FACTORS
UPDATES FILES, SPEEDS ACTION, CUTS COST *
1.24

25. ELECTRONIC COMMERCE INTERNET LINKS BUYERS, SELLERS
LOWERS TRANSACTION COSTS
GOODS & SERVICES ADVERTISED, BOUGHT, EXCHANGED WORLDWIDE
BUSINESS-TO-BUSINESS TRANSACTIONS INCREASING *
1.25

26. ELECTRONIC BUSINESS INTRANET: BUSINESS BUILDS PRIVATE, SECURE NETWORK
, WEB DOCUMENTS, GROUP SOFTWARE EXTENDS EFFECTIVE COMMUNICATION & CONTROL
VIRTUAL ORGANIZATION *
1.26

27. VIRTUAL ORGANIZATION MANUFACTURING COMPANY DESIGN COMPANY CORE COMPANY
SALES & MARKETING
COMPANY
LOGISTICS
COMPANY
FINANCE COMPANY
1.27

28. CHALLENGE OF INFO SYSTEMS
STRATEGIC: COMPETITIVE & EFFECTIVE
GLOBALIZATION: MULTINATIONAL INFO
INFO ARCHITECTURE: SUPPORT GOALS
INVESTMENT: VALUE OF INFORMATION
RESPONSIBILITY & CONTROL: ETHICS *
1.28

29. Connect to the INTERNET
PRESS LEFT MOUSE BUTTON ON ICON TO CONNECT TO THE LAUDON & LAUDON WEB SITE FOR MORE INFORMATION ON THIS CHAPTER
1.29

30. 1. THE INFORMATION SYSTEMS REVOLUTION: TRANSFORMING
BUSINESS & MANAGEMENT
1.30