1. New England Electricity Restructuring Roundtable
5/24/ :38 PM
Recent Developments in New England’s Bedrock Energy Efficiency (EE) Programs
New England Electricity Restructuring Roundtable
June 18, 2010
The energy lens has changed to a climate changes lens thorugh which energy policies and programs can now be viewed as solutions to the problem of reducing greenhouse gas emissions.
Here is a breakdown from 2005
awards
awards
awards
awards
awards
Total for 5 years: 22 awards
Penni McLean-Conner
Vice President, Customer Care 1

2. Areas of Focus Redesigning delivery models is key
Ensuring EE financial levers are in place
Reaching hard to reach customers
Advancing complimentary policies
Continuing NSTAR leadership in EE
Segue – Werner described addressing growing energy demand via renewable and the transmission assets needed to connect to the renewable. Another tool for addressing growing energy demand, is to reduce the waste associated with using energy, via energy efficiency.
I will be covering:
Historical context
Nature of EE – potential, barriers
NSTAR strategy in relations to these changes.

3. Our challenge is to drive deeper savings!5%
50 and more%
CFL bulbs
Air sealing & duct sealing
Insulation
Furnace/boiler & thermostat
Appliances & AC
Replacement windows
Deep Energy Retrofit
Onsite Renewables
This home produces more electricity than it uses.
This home has a negative HERs rating – which means it produces more power annually than it uses.
This slide highlights the build up of measures and the increased savings potential with the addition of measures.
Our 2010 – 2012 programs will be designed to encourage customers to install more (deeper) measures, increasing overall our savings per customer participant.
While the measures do not change, the packaging of the EE measures will change to drive deeper savings:
Seamless customer experience by integrating gas and electric
Marketing ‘packages’ of efficiency measures. (i.e. the Value meal concept) to encourage customers to do more
Offering financing options, including on-bill
Increasing awareness of programs via increased marketing – i.e. community based marketing
Note interconnection between actions – i.e. greater insulation paired with heating equip repl allows for a smaller heating systems.

4. Redesigning our EE Delivery Models is Key
Innovative technologies
Fully integrated gas and electric programs
Advanced delivery models
Packaging of Measures
Targeted marketing and data mining
Comprehensive design solutions
Combined heat and power offerings
Most importantly, we must create value propositions that are compelling to customers to invest in deeper energy savings.

5. Ensuring EE financial levers are in place
Funding source for EE efforts
Systems Benefit Charge (SBC)
Regional Greenhouse Gas Initiative (RGGI) funds
Forward Capacity Market funds (FCM)
Energy Efficiency Recovery Factor (EERF)
Recovery for lost revenue/decoupling
Performance incentives
MA has been a leader in creating a financial infrastructure that supports sustainable EE investment.

6. Reaching Hard to Reach Customers
Micro-businesses – Main Streets Program
Property Management – Office of the Future
Underserved rental markets – Community-based outreach
We must address gaps in participation

7. Advancing complimentary policies
National Energy policy
Building labeling
Property-Assessed Clean Energy (PACE) financing
Segue – Werner described addressing growing energy demand via renewable and the transmission assets needed to connect to the renewable. Another tool for addressing growing energy demand, is to reduce the waste associated with using energy, via energy efficiency.
I will be covering:
Historical context
Nature of EE – potential, barriers
NSTAR strategy in relations to these changes.
NSTAR is an active participant several MA energy policy task forces and in providing letters of support for standards and grants.

8. NSTAR continues to be a Leader in EE“
Our fuel of choice in Massachusetts is energy efficiency.  That’s what we’re investing in tremendously as a utility and as a state.
-- Tom May on the Emily Rooney Show, February 4, 2010 ”
NSTAR is investing in people, processes and technology to meet rapid increase in programs.