1. Trials and Tribulations
Low Code Development
Trials and Tribulations

2. What is low code?

3. Hiring
Consulting
Process Improvement
Influences

4. This feeling…

5. Research

6. Interview Results
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7. Traditional development….

8. How that applies to low code…

9. The accumulating cost of support
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10. Goal #1 Tiered Support 1st point of contact is the data owner
2nd level – Service Desk
3rd level – Developer
Goal #1 Tiered Support

11. Goal #2 Reduce interruptions and drain on development time
Build sites, don’t work on them
Capture technical debt
Document WHY
Value

12. Question…

13. All of this can be reference later….

14. What counts as a project?

15. Things to think about Who is the audience What do we need to document?
Technical Debt
Value!
Obstacles
Things to think about

16. What’s the plan?

17. Project

18. Result - Project List

19. For each work request
For large projects, you have a couple of options… you can enter user each user story. Or you can attach documentation. Title
Requestor(s)/Contact(s)
What problem are we trying to solve?
Technical Notes: Not the obvious stuff. What do you need to know about this request in the future? If you hire a consultant, what do they need to know about this change?
Sizing: Consider time, complexity and risk.
Mini
Minor
Major
Obstacle
Value: UX, Critical to Process, Compliance/Security Requirement, Efficiency Savings, Technical Debt… and perhaps a “none” option.  People ask for things that provide little or no value, which is fine if it is easy, but a consideration if it extends the complexity of the solution. Be deliberate.
Status:
Requested/Hold (discussed, but not promised or on the backlog)
Backlog (things that are definitely happening)
In Progress
Complete
Closed – See notes (removed without action because <xxx> )
New Project? Yes or No
Date Closed/Complete
Attachments for new or complex requests.
Project (Parent item)
Value/Obstacles/Technical debt

20. Completed

21. Results

22. Trends

23. Support

24. For the Service Desk

25. Questions?