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Leon Navickas Chairman and CEO
The Urgency of eLearning In the Knowledge Economy Leon Navickas Chairman and CEO March 2001
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The eLearning Imperative
Get the right information to the right people at the right time
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Our Industry is at a Critical Turning Point
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We Are In The Midst of a Technology Disruption
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Technology Disruption
Everyone is connected & interconnected
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Technology Disruption
Everyone is connected & interconnected Browsers provide a universal interface
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Technology Disruption
Everyone is connected & interconnected Browsers provide a universal interface Bandwidth is abundant at low cost
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Technology Disruption
Everyone is connected & interconnected Browsers provide a universal interface Bandwidth is abundant at low cost All the world’s content is online
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Technology Disruption
Everyone is connected & interconnected Browsers provide a universal interface Bandwidth is abundant at low cost All the world’s content is online Net resources are available 24 x 7
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Business Drivers Are Necessitating Change
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Business Drivers The “Knowledge” Economy
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Business Drivers The “Knowledge” Economy Customer Relationships
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Business Drivers The “Knowledge” Economy Customer Relationships
Competitiveness
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Business Drivers The “Knowledge” Economy Customer Relationships
Competitiveness Leveraging the online medium
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Critical Challenges Facing Us Today
Strategic Business Processes
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Accelerate Time to Market
New Product Rollouts Strategic Business Processes
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Protect IT Investments and Improve Performance
New Product Rollouts Software Deploy- ments Strategic Business Processes
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Increase Corporate Agility, Access and Skills
New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Strategic Business Processes
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Build Brand, Extend Reach, Generate Revenue
New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Strategic Business Processes
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Improve Efficiency, Teamwork and Communication
New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Strategic Business Processes
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Improve Revenue By Delivering New Online Services
Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Strategic Business Processes
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How Do We Address These Growing Business Demands?
Technology Strategic Business Processes Business Drivers 22
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Software Infrastructure for eLearning and Business Collaboration
With a Comprehensive Software Infrastructure! New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Software Infrastructure for eLearning and Business Collaboration
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eLearning and Collaboration
Core Technology for eLearning and Collaboration New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce User Environments with Business Processes Domain Expertise Supporting Infrastructure Enterprise Data Management and Integration Web-based Real-time Knowledge Delivery & Interaction
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Software Infrastructure for eLearning and Collaboration
Structured Classrooms and Live Collaboration New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Web Conferences and Large-Scale Presentations New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Web Conferences Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Ad-Hoc and Self-Service Meetings New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Web Conferences eMeetings Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Authoring, Capturing, and Re-Using Knowledge New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
And, Best-in-Class Third-Party Solutions New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce Ecosystem of Partners Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Enterprise Learning Management Systems New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Professional-Quality and Domain-Specific Content New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Professional Service and Training Companies New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Services Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
Platforms and Networking Infrastructure New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Services Technology Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Software Infrastructure for eLearning and Collaboration
The Complete eLearning Framework New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Interaction & Online Selling Supply Chain Mgmt. Knowledge eCommerce LMS Content Services Technology Virtual Classrooms Web Conferences eMeetings Recording and Playback Software Infrastructure for eLearning and Collaboration
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Centra’s Mission Enable Web-based delivery of
live eLearning and collaboration for strategic business processes across the extended enterprise
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Centra’s Products and Services Packaged applications and ASP Services
Thin-client browser-based solution Integrated voice-over-IP, video conferencing, shared workspaces and live applications Enterprise-class system with scalability, extensibility, and management eLearning for business -- domain expertise and best-practices expressed in software
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Centra Core eLearning and Collaboration Technology
Easiest, Most Powerful Collaboration Interface Centra Symposium Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Ability to Reach Large Audiences Centra Symposium Centra Conference Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Self-Service Coordination and Ad Hoc Collaboration Centra Symposium Centra Conference Centra eMeeting Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Capture and Re-Use Knowledge Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Added Value Through Technology and Services Professional Services Customer Support Methodology API Toolkits Add-on Modules Centra Symposium Conference eMeeting Knowledge Studio Centra Services Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Serving Global Market with Internationalized Products English Japanese French German Danish Spanish Portuguese Greek Korean Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Services Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Relationships with the Most Important Companies Centra’s Alliance Partner Ecosystem Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Centra’s Industry- Leading LMS Partners LMS Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Centra’s Content and Training Companies LMS Content Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Centra’s eLearning Value-added Service Partners LMS Content Services Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Centra’s Strategic Technology Alliances LMS Content Services Technology Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Centra Core eLearning and Collaboration Technology
Centra Delivers the Total eLearning Solution Strategic Business Processes LMS Content Services Technology Centra Symposium Centra Conference Centra eMeeting Centra Knowledge Studio Centra Core eLearning and Collaboration Technology
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Faster Time-to-Market, Stronger Distribution Channels
New Product Rollouts ROI from acceleration of revenue generating functions at lower cost
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Protect IT Investments and Improve Productivity
New Product Rollouts Software Deploy- ments ROI from acceleration of change management and skills-building
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Increase Corporate Agility Access to People & Knowledge
New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge ROI from greater corporate agility and cost savings in training
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Get Closer to Customers, Build Brand and Extend Reach
New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Care and Online Selling ROI from revenue-generating and customer-facing functions
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Improve Process Efficiency
New Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Care and Online Selling Supply Chain Mgmt. ROI from acceleration of product development and related functions
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Deliver New Services that Create New Revenue Streams
Product Rollouts Software Deploy- ments Enhance Skills and Share Knowledge Customer Care and Online Selling Supply Chain Mgmt. Knowledge eCommerce ROI from new revenue sources and new online customers
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Centra Controls The Dominant Market Share
Live eLearning Market Share 1999 2000 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Centra Mentergy Lotus Others(16)* Frost & Sullivan, Jan 2001 *including Astound, CUseeMe, Eloquent, Interwise, Evoke, MSHOW, Placeware, Webex
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Centra Has The Largest Customer Base
Total Number of Centra Accounts 440 177 93 19 1997 1998 1999 2000
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Centra Has the Most Influential Strategic Customers
Select major accounts from Q4 2000 Quest Communications Bayer A.G. Coca-Cola Company Daimler Chrysler Royal & Sun Alliance HCA Healthcare Telecom Italia Merck Pharmaceuticals Kissei Pharmaceuticals Chevron Bank of Bilbao Westinghouse Electric ConAgra Foods EMC Corp. Bausch & Lomb Ford Motor Company
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Ask Centra Customers… “eLearning Drives Our Business”
Matt Abrahams, Ariba Businessweek -- August 2000
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Get the right information to the right people at the right time
Urgency for eLearning Get the right information to the right people at the right time
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The Future is Now Software infrastructure for eLearning and collaboration is the key to augmenting strategic business processes Centra’s ecosystem is critical for best-in-class value-add and total solutions This is a global revolution and the most successful companies will lead
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About Centra… Founded in 1995; In-market since 1997; Successful IPO in Feb. 2000 First-mover and leader in Live eLearning and Business Collaboration market Internet software infrastructure business 220+ people in worldwide workforce Partnership with MicroPower in Brazil
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Thank You
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