1. Assertive Community Treatment Webinar
Week 2: conducting Staff Meetings and meeting tools

2. Today we will cover… Daily Team Meetings Monthly Team Meetings
Purpose and Format
Monthly Team Meetings
ACT Meeting Tools

3. But first…
How does your agency (or past agencies) currently perform staffing?
Systematically go through entire caseload?
Focus on challenging cases brought up by clinicians?
Any other method?
What have you found to be the most productive format for staffings, and why?
How long do your staffings typically last?

4. On a personal level, how do you feel about meetings?

5. The daily team meeting: basic components
Format
Gathering of service providers from multiple disciplines to share information
Pace
Team Leader keeps the pace by focusing on the roster and the 24-hour cycle

6. The Daily team Meeting
Vitally important to the ACT process. Assures open communication between all team members.
Resist the temptation to cancel the Daily Team Meeting
The ACT Team Leader facilitates the meeting.
Client Review = Consumers announced one at a time, allowing time for team members to report any contact since the last team meeting, and to update the team on the individual’s status.
Planning for the day = Client Weekly Schedule Cards & Daily Staff Schedule

7. Make productive use of the time
If a consumer deserves a more in-depth discussion than usual, that might require a special staff meeting for that case
Keep focused on most recent contact with the consumer, current condition of the consumer, and next contact with the consumer
For a skilled ACT Team: 100 consumers = 45 minutes

8. Teem Meeting Example

9. The monthly team meeting
Administrative issues
ACT Fidelity
The monthly team meeting

10. More on this in Modules 6 & 7
ACT Fidelity
Process Measures
an objective, structured way to determine whether you are delivering the services in the way that research has shown will result in desired outcomes
Outcome Measures
capture the program’s results
More on this in Modules 6 & 7

11. Meeting tools Cardex Client information Treatment & Recovery Goals
Client’s Weekly Schedule (developed from their Tx Plan)
Medication List
Client Roster
Daily Staff Schedule
Team Meeting Summary
Assertive Engagement Protocol
List of Client Activities

12. Daily Team meeting: record keeping
Daily Communications Log / Cardex

13. Client information

14. Treatment & recovery goals

15. Client Weekly schedule

16. Medication list

17. Client roster

18. Daily staff schedule

19. Team meeting summary

20. Assertive engagement protocol

21. List of client activities
Clients & Employment
Schedule for injectable medications

22. List of client activities
Crisis Services
Housing Services

23. List of client activities Continued
…and any other lists that the team finds relevant and helpful to their work with clients in ACT Services.