1. ©2011 MFMER | slide-1 Welcome to Mayo Clinic Health System - Franciscan Healthcare in La Crosse

2. ©2011 MFMER | slide-2 Our History Mayo Clinic Health System - Franciscan Healthcare is the result of a 1995 partnering of the Franciscan Health System, Skemp Clinic and Mayo Clinic. However, our history dates back more than 125 years.

3. ©2011 MFMER | slide-3 In 1883, the Franciscan Sisters of Perpetual Adoration built St. Francis Hospital in La Crosse. It was western Wisconsin's first hospital and symbolized the Sisters' pioneering vision of caring. Fundamental to their caring philosophy is their belief in caring for the whole person-- body, emotions and spirit--and to do so with dignity and compassion. Today, we employ more than 3000 people dedicated to this philosophy of caring.

4. ©2011 MFMER | slide-4 Skemp Clinic Skemp Clinic was founded in 1923 by Dr. Archibald Skemp. His brothers George and Fred soon joined the practice as well as his sons John, Sam, Charles and nephew Joseph. The clinic grew over the decades as it merged with other clinics and built more clinics to better serve patients close to home. Today, it employs more than 200 specialists and primary care doctors caring for patients at locations in southwestern Wisconsin, southeastern Minnesota and northeastern Iowa. Its family practice residency program is affiliated with the Mayo Graduate School of Medicine.

5. ©2011 MFMER | slide-5 Mayo Clinic Mayo Clinic has served as a model for medical practice throughout the world since it was founded in 1889. It, too, began as the medical practice of a country doctor, William Worrall Mayo, who was soon joined by his two sons, William J. and Charles. Together the Mayo brothers quickly expanded the clinic into the world's first group medical practice, where teams of experts in various fields work together and support each other for the patient's benefit.

6. ©2011 MFMER | slide-6 Tradition & Excellence in One Three traditions of medical excellence have merged. Franciscan Sisters and St. Francis Hospital Skemp Clinic Mayo Clinic We put the needs of patients first using Relationship Based Care. We provide skilled, compassionate care as close to your home as is possible. Our philosophy of Christian caring is built upon the Franciscan Sisters' original healing mission that honors the past, reflects the present and guides us into the future.

7. ©2011 MFMER | slide-7 Living the Mayo Mission To inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research. Our Vision Mayo Clinic will provide an unparalleled experience as the most trusted partner for health care.

8. ©2011 MFMER | slide-8 Mayo Clinic Value Statements These values, which guide Mayo Clinics mission to this day, are an expression of the vision and intent of our founders, the original Mayo physicians and the Sisters of Saint Francis. Primary Value The needs of the patient come first. Respect Treat everyone in our diverse community including patients, their families, and colleagues with dignity. Compassion Provide the best care, treating patients and family members with sensitivity and empathy. Integrity Adhere to the highest standards of professionalism, ethics and personal responsibility, worthy of the trust our patients place in us. Healing Inspire hope and nurture the well-being of the whole person, respecting physical, emotional and spiritual needs.

9. ©2011 MFMER | slide-9 Mayo Clinic Value Statements Teamwork Value the contributions of all, blending the skills of individual staff members in unsurpassed collaboration. Excellence Deliver the best outcomes and highest quality service through the dedicated effort of every team member. Innovation Infuse and energize the organization, enhancing the lives of those we serve, through the creative ideas and unique talents of each employee. Stewardship Sustain and re-invest in our mission and extended communities by wisely managing our human, natural and material resources.

10. ©2011 MFMER | slide-10 Franciscan Healthcare Statement of Heritage and Values Franciscan Healthcare, based on our health systems Christian heritage and belief in human dignity, uniquely expresses the following values to align with both sponsors, the Franciscan Sisters of Perpetual Adoration and Mayo Clinic: We respect the dignity, diversity and the God given worth of every human being. We provide compassionate personal care through our presence and response to the thoughts, feelings and unique needs of all people, especially the poor and underserved.

11. ©2011 MFMER | slide-11 Franciscan Healthcare Standards for Values Integration In the spirit of Servant Leadership, we welcome and seek to meet the unique needs of the patients, families, colleagues and coworkers we serve. When integrated and lived, our values guide our individual behavior and result in an overall organizational culture where all employees embody the Mayo Clinic and Franciscan values and practice relationship based care.

12. ©2011 MFMER | slide-12 Franciscan Healthcare Standards for Values Integration The daily actions of the staff give witness to and support for the mission, vision and values of the organization and its sponsors. The following behavioral statements apply to all Franciscan Healthcare personnel: Practice pleasant, courteous and professional manner of speech and behavior in all forms of interaction and communication with all people. Take initiative to foster and maintain constructive relationships and participate in efforts to make things better. Actively seek opportunities to help all people.

13. ©2011 MFMER | slide-13 For additional information about Franciscan Healthcare General information: Visit our Web Page at http://mayoclinichealthsystem.org http://mayoclinichealthsystem.org Mayo Clinic Health System – Franciscan Healthcare in La Crosse Employment information: Click on Career Opportunities from our website. We hope you enjoy your experience here and consider us when you graduate!