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Timothy OConnor Executive Vice President Chief Financial Officer Treasurer Respect Caring Excellence Teamwork Commitment to Personal Best
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About Lahey Dr. Frank Lahey formed a group practice in 1923 with a vision that every component of a patients health care would be coordinated under one roof. The practice was located on Commonwealth Ave in Boston until 1980 when it moved to its current Burlington location. From 1923 to 1980 the physicians of the Lahey Clinic practiced at the New England Deaconess Hospital and the Brooks Hospital. The move to Burlington in 1980 included the building of Laheys first hospital, a 200 bed Lahey Clinic Hospital. Respect Caring Excellence Teamwork Commitment to Personal Best 1
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About Lahey In 1990 the Hospital expanded adding 72 beds. Between 1993 and 1997 the Clinic expanded by acquiring group practices in approximately 30 communities which added approximately 150 physicians. In 1994 the Hospital expanded again by acquiring the Symmes Hospital in Arlington in a partnership with Advantage Health. Respect Caring Excellence Teamwork Commitment to Personal Best 2
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About Lahey Later in 1994 the Hospitals expansion continued, this time by building a new facility in Peabody that included 10 inpatient beds, an emergency room, ambulatory surgery, outpatient treatment and diagnostic services and an ambulatory clinic with multiple physician specialties. Respect Caring Excellence Teamwork Commitment to Personal Best 3
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About Lahey Around 1999 the Symmes Hospital in Arlington closed its inpatient services and emergency services, the partnership with Advantage Health was discontinued and Lahey began operating outpatient diagnostic and testing services along with physician services in that facility under the Lahey Clinic Hospital license. Between 1999 and 2003 the Clinic did not renew the contracts of some of the community group practices reducing the size of the community practice network to 13 sites and 80 physicians. Respect Caring Excellence Teamwork Commitment to Personal Best 4
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Lahey Today Today Lahey is an integrated group practice and hospital and operates: Lahey Clinic, Inc. a 420 FTE physician group practice with 18 locations seeing approximately 1,000,000 visits per year and 2,000,000 WRVUs. Lahey Clinic Hospital, Inc. a Tufts teaching hospital with 130 residents; 278 beds at three locations serving 19,000 discharges with an average length of stay of 4.6 and a CMI of 1.78; 55,000 emergency room visits; 12,000 ambulatory surgeries; 3,300 observation patients and 1,200,000 outpatient visits. Lahey Clinic Foundation, Inc. a company holding all of the capital assets, investments and debt as well as the philanthropy for the organization. Respect Caring Excellence Teamwork Commitment to Personal Best 5
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Lahey Today Today Lahey operates: Lahey Clinic Affiliated Services, Inc. an entity partnering with other health care providers in surrounding communities to deliver care. Lahey Clinic Insurance Company Limited a medical malpractice captive insurance company domiciled in Bermuda to provide medical practice and general liability insurance to the Lahey organizations. Lahey Clinic Canadian Foundation a Canadian company that provides grateful patients that are Canadian nationals the ability to donate money to Lahey and receive a Canadian tax deduction. Respect Caring Excellence Teamwork Commitment to Personal Best 6
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Lahey Clinic, as one of the worlds premier health care organizations, will: Provide superior customized health care tailored to each patients needs to ensure the best possible outcome for every patient; Exceed our patients high expectations for service each day; and Advance medicine through research and the education of tomorrows health care leaders. Respect Caring Excellence Teamwork Commitment to Personal Best 7 Mission Statement
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Our goal is to care for our patients: With compassion and openness; With unsurpassed expertise With a drive for continuous learning and improvement, and, according to our Guiding Principles: With respect – recognizing everyones contribution and value; With caring – valuing others accomplishments; With excellence – striving to exceed expectations for quality; Through teamwork – sharing, cooperating, and working together for success; With commitment to doing our personal best – valuing integrity, performance, and pride in ones work. Respect Caring Excellence Teamwork Commitment to Personal Best 8 Mission Statement
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Corporate Overview Lahey Clinic is comprised of six sister corporations Lahey Clinic, Inc. Lahey Clinic Hospital, Inc. Lahey Clinic Foundation, Inc. Lahey Clinic Affiliated Services, Inc. Lahey Clinic Insurance Company Limited Lahey Clinic Canadian Foundation Respect Caring Excellence Teamwork Commitment to Personal Best 9
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Corporate Structure Lahey Clinic, Inc Lahey Clinic Hospital, Inc Lahey Clinic Foundation, Inc Lahey Clinic Affiliated Serv, Inc Lahey Clinic Insurance Co, Ltd Burlington Northshore Arlington Lexington Community Burlington Northshore Arlington Corporate Amesbury. Merrimac. Haverhill Arlington. Billerica Beverly. Danvers. Ipswich Essex Hamilton Wenham Arlington Pediatrics Wilmington Lexington Lahey Clinic Canadian Foundation Corporate 10
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Division Overview The organization operates in six geographic divisions Lahey Clinic Medical Center Burlington Lahey Clinic Northshore Peabody Lahey Arlington Lahey Lexington Lahey Community Group Practices (13 locations) Lahey Corporate Respect Caring Excellence Teamwork Commitment to Personal Best 11
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Respect Caring Excellence Teamwork Commitment to Personal Best Division Structure BurlingtonNorthshoreArlingtonLexingtonCommunity Clinic Hospital Clinic Hospital Clinic Corporate Hospital Foundation Affiliated Insurance Canadian Found 12
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Executive Overview Chief Executive Officer EVP, Chief Financial Officer and Treasurer EVP, General Counsel and Secretary EVP, Chief Operating Officer and Chief Medical Officer SVP, Chief Nursing Officer SVP, Philanthropy Respect Caring Excellence Teamwork Commitment to Personal Best 13
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Respect Caring Excellence Teamwork Commitment to Personal Best Executive Structure EVP CFO and Treasurer CFO and TreasurerEVP General Counsel EVP COO and CMO SVPCNO Community Finance Contracting Claims Mamagement Corporate Compliance Ambulatory ServicesHospital ServicesCardiac Care SVPPhilanthropy Philanthropy Corporate Finance Internal Audit Financial Services Patient Finance Revenue Finance Treasury Services Legal Services Risk Management Emergency Services Intensive Care Medical and Surgical Nursing Education Surgical Services Airway Diseases Cancer Cardiovascular Community Medicine GI and Transplant International Health Musculoskeletal Neurosciences Primary Care Womens / Mens Health Anesthesia Emergency and Trauma Laboratory Operating Rooms Pathology Pharmacy Radiology Infrastructure Services Care Management Facilities and Operations Human Resources Information Services Medical Education Patient and MD Support Public Affairs Research Strategy and Planning Support Services Chief Executive Officer 14 LC Insurance Company
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Clinical Overview Chief Executive Officer Division Chair, Internal Medicine Division Chair Medical Specialties Division Chair, Surgery Division Chair, Hospital Based Division Chair, Community Medicine Respect Caring Excellence Teamwork Commitment to Personal Best 15
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Respect Caring Excellence Teamwork Commitment to Personal Best Clinical Structure Division Chair Internal Medicine Internal Medicine Division Chair Medical Specialties Division Chair Surgery Surgery Division Chair Hospital Based Cardiovascular Endocrinology Division Chair Community Medicine Gastroenterology General Internal Hematology Infectious Disease Nephrology Oncology Chief Executive Officer Board of Governors Pulmonary Rheumatology Allergy Dermatology Neurology Psychiatry Anesthesiology Clinical Pathology Neuroradiology Pathology Radiation Oncology Radiology Family Practice General Internal Pediatrics Cardiothoracic Colon and Rectal Emergency Medicine General Gynecology Hepatobiliary Neurosurgery Ophthalmology Orthopaedic Otolaryngology Plastic Surgical Critical Care Urology Vascular 16
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Quality and safety Capital development Strategic growth Revenue cycle improvements Contracting improvements Leadership development Staff retention Attracting the best and brightest Information / medical technology Supply chain management 17 Major Initiatives Respect Caring Excellence Teamwork Commitment to Personal Best
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Questions and Comments 19
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