1. The Role of the Office of Clinical Affairs in Dental Education
Joseph M. Vitolo, D.M.D., M.S., Ph.D.
Director, Advanced Care Clinic
Director, Advanced Education in General Dentistry
Marquette University School of Dentistry

2. The Advanced Care Clinic Marquette University School of Dentistry
Three distinct clinical areas:
Emergent Care
Special Needs
AEGD Residency Program

3. Advanced Care Clinical Faculty
Dr. Ximena Meza
Dr. Hermes Hoffman
Dr. Agnes Domagala
Assistant Clinical Director
Dr. Patrick Longo
Dr. Charles Kosowski

4. The Role of the Office of Clinical Affairs in Dental Education

5. The Office of Clinical Affairs is responsible for maintaining quality patient care while optimizing the clinical experience for students and graduate residents within the College of Dentistry. Services include but are not limited to providing quality assurance, resolving patient issues, maintaining infection control, insuring regulatory compliance and fiscal oversight.

6. UKCD Mission Statement & Commission on Dental Accreditation

7. CODA: Quality Assurance
“A cycle of PLAN, DO, CHECK, ACT that involves setting goals, determining outcomes, and collecting data in an ongoing and systematic manner to measure attainment of goals and outcomes. The final step in quality assurance involves identification and implementation of corrective measures designed to strengthen the program.”
Taken from the CODA Accreditation Standards for Dental Education Programs

8. CODA: Educational Environment
Comprehensive, Patient-Centered Care
Critical Thinking
Self-Directed Learning
Humanistic Environment
Scientific Discovery and the Integration of Knowledge
Evidence-based Care
Assessment
Application of Technology
Faculty Development
Collaboration with other Health Care Professionals
Diversity
Adapted from the CODA Accreditation Standards for Dental Education Programs

9. Quality Assurance Assessments
Taken from The University Of Kentucky, College Of Dentistry Clinic Manual

10. The Office of Clinical Affairs
Quality Assurance
Standards of Care for the Dental School
Clinic Operations: Guidelines & Forms
Comprehensive Patient Care Manual
Clinic Manual
Produce/Collect Quality Assurance Data
The development and planning of all clinical
programs
Oversee the development and maintenance of
the clinical affiliations

11. The Office of Clinical Affairs
Clinical Services
New Patient Screening
Clinic Operations
Maintenance of Equipment
Fiscal Oversight
Clinic Revenue/Expenditures
Discount Reports
Faculty Credentialing
Licensure
Drug Enforcement Agency
Compliance Requirements
CPR
OSHA
EPA Audits of Labs
HIPAA

12. The Office of Clinical Affairs
Risk Management
Outcomes/Assessment
Grievance Reports
Actions/Follow up
Infection Control
Exposure Reports
Peer Review
Potentially Compensable Events
Emergency/After-Hours Call
Medical Emergency Response Team

13. The Office of Clinical Affairs
axiUm Utilization
Patient Records
Records
Data Mining
Personnel
Facilities/Physical Plant
Dental Labs
Housekeeping/Maintenance

14. “……..and other duties.” Mentorship/Faculty Development Physical Plant
Esprit de Corps

15. The First 100 Days Identify issues requiring immediate attention.
Become familiar with the UKCD and its culture.
Meet with existing committees (i.e. Quality Assurance, Clinical Services, etc.) to determine the current state of affairs.
Establish communications with students, residents and faculty.
Maintain an ‘Open Door’ policy residents and faculty.
Ask many questions and try to not reinvent the wheel.

16. Thank you