1. Emotional Intelligence LAP 25
Keep Your Cool
Stress Management
Emotional Intelligence LAP 25

2. Objectives A B Describe stress and its effects on employees.
Explain how employees and employers can manage stress. B

3. Describe stress and its effects on employees.

4. Kelsey had a stressful job.
Eventually, she quit.
What could she or her employer have done?

5. What Is Stress?
A mental, physical, or emotional feeling of pressure or tension
Can be positive
Too much can have negative effect

6. What Is Burnout? Charlie is Losing sleep Getting sick Feeling unhappy
Not excited about his job
Burnout: a type of exhaustion that is usually caused by too much stress

7. Signs of Employee Stress
Low morale
Fatigue
Illness

8. Signs of Employee Stress
Absenteeism and tardiness
More complaints
More conflict
“Tell-Tale Signs Your Employee is Overworked”: ployee-overworked-infographic/

9. Causes of Stress Low salary Heavy/Unrealistic workload
Lack of direction
An unpleasant work environment
Lack of job security
Non-work issues

10. Explain how employees and employers can manage stress.B

11. Actions Employees Can Take
Know your limits.
Stay healthy.
“Active Employees More Likely to be Productive, Less Stressed”: Uzr0kUvXs
Relax.
Get support.

12. Why Should Employers Care?
Greater healthcare costs
Greater employee turnover
More absenteeism
Lack of productivity

13. How Can Employers Identify Employee Stress?
Administer employee surveys.
Create a stress management employee committee.
Be aware of employees’ lives.

14. How Can Employers Alleviate and Prevent Employee Stress?
Encourage frequent breaks.
Create and encourage social activities.
Promote physical activity.

15. How Can Employers Alleviate and Prevent Employee Stress?
Create an employee concierge system.
“Bringing Your Dog to Work Eases Stress, Study Says”: 5/doggone-it-bringing-your-dog-to- work-eases-stress-study-says html
Offer stress education classes.
Create flexible schedules.

16. Acknowledgments Original Developers:
Christopher C. Burke, Kerry Winfrey, MBAResearch
Version 1.0
Copyright © 2015
MBA Research and Curriculum Center

17. Digital-based photography sources:
ThinkStock Photos
Various images used in this presentation are ©2014 ThinkStock Photos. All rights reserved

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