1. Managing CPQ Performance Proactively
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Erik Abernathy- Senior Director, Software Engineering
Mike LaMark- Director, Global Product Support
Oracle CPQ Cloud
April 27, 2017
Confidential – Oracle Internal/Restricted/Highly Restricted

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3. Performance Issues
What can Customer Support do?
There is usually no quick “fix” for performance issues
Support can only give one area to work on at a time
Customer must fix recommendations before moving on
Full health checks can be done by consulting
Impact will show up during busiest times
Performance issues are usually the result of inefficient implementation

4. Benchmarking Key to tracking performance Establish multiple benchmarks
Typical quote
Large quote
Very large quote
Rechecking
Upgrades
Before migration
Poor performance does not get to production
Confidential – Oracle Internal/Restricted/Highly Restricted

5. Settings Configuration caches Commerce transaction cache
Quick checks
Configuration caches
Commerce transaction cache
Commerce Line item grid on-demand loading
Run once for all line items on Line Default
Eliminate Revert to default, especially on update lines and copy
Data table indexing
Confidential – Oracle Internal/Restricted/Highly Restricted

6. Scripting Concatenation Looping Data table calls – put outside loops
Script performance can always be improved
Concatenation
Build temporary strings in blocks or loops rather than one large string
Looping
Nested
Parallel
Data table calls – put outside loops
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7. Performance Drags Deprecated Functionality
Global functions (Jython)
gettabledata()
Proposal Editor
Multiple loops, especially nested
Summation attributes
Scripts in HTML attributes
Javascript
Hierarchy- all config attributes and rules at highest level
Running benchmarks on same quotes continuously
Confidential – Oracle Internal/Restricted/Highly Restricted

8. Performance Troubleshooting
Five steps to performance investigations
Have well-defined use case (see benchmarks)
Check settings
Test without integration
Code
Remove Javascript
Change scripts to simple return
Inactivate rules
Change layout
Attributes
Pagination
Confidential – Oracle Internal/Restricted/Highly Restricted

9. Recent Performance Features
Performance Logs
Available via UI or rest calls
Slow thread execution logging/killing
Changed behavior of revert to default on update line items action
Prevent creation of summation attributes
Pagination
On demand loading of line item grid pages
Optimized data request size
Attributes not on the layout not delivered to the browser
Remove large attributes to improve performance
Confidential – Oracle Internal/Restricted/Highly Restricted

10. New Performance Features
Planned in 2017R1
Integration timeout
urldataby call timeout
Run once for all line item override
Prevent line item loops in sub document attribute defaults
Prevent line item loops in sub document commerce rules
Confidential – Oracle Internal/Restricted/Highly Restricted

11. Confidential – Oracle Internal/Restricted/Highly Restricted