1. QUALITY MANAGEMENT UPDATE
Julie Saber, BSN, ACRN, HACP
Nurse IV, Quality Coordinator
HIV-STD Care Services
Texas Department of State Health Services (DSHS)

2. INTRODUCTION Julie Saber, BSN, ACRN, HACP Quality Coordinator
Certified in HIV/AIDS Nursing by the HIV/AIDS Certification Board (HANCB)
Certified in Healthcare Quality and Accreditation by the Center for Improvement in Healthcare Quality (CIHQ)
Joined the Texas Department of Health Services
HIV-STD Care Services Branch
May 2018

3. NONPROFIT ORGANIZATION WHOSE GOALS ARE:
HIV/AIDS NURSING CERTIFICATION BOARD(HANCB)
NONPROFIT ORGANIZATION WHOSE GOALS ARE:
To Improve the Quality of HIV/AIDS Nursing Care and Prevention
To Promote Competency of Nurses Caring for Persons with HIV/AIDS
To Recognize this Professional Achievement Through Certification/Re-certification

4.
About CIHQ
Healthcare Accreditation Certified Professional (HACP) is administered by the Center for Improvement in Healthcare Quality (CIHQ). CIHQ is a member-based organization that helps healthcare entities comply with standards and regulations necessary to improve the quality of care provided in their communities.
Established in 1999, CIHQ is headquartered in McKinney, TX. We provide support to hospitals, home health agencies, long term care facilities, and ambulatory care centers in the area of accreditation compliance.
We believe that competent, professional, and dedicated individuals can make a clear and vital difference both in their organization and in the community they serve.
We believe that accreditation standards and regulations provide a necessary safety net for consumers of healthcare, and lay the foundation for providing quality care.

5. WORKING IN HEALTHCARE FOR 24 YEARS
EXPERIENCE
HIV
NURSING
5 YEARS QM
DIRECT PT CARE
RN - 7 YEARS
LVN - 7 YEARS
MA - 10 YEARS
WORKING IN HEALTHCARE FOR 24 YEARS

6. LOOKING FORWARD TO MEETING YOU ALL
1ST 6 MONTHS
GETTING TO KNOW YOU: PLAN TO VISIT EACH REGIONAL ADMINISTRATIVE AGENCY AT QUARTERLY QUALITY MANAGEMENT MEETINGS
GATHER FEEDBACK FROM REGIONAL GRANTEES ON IDEAS FOR IMPROVEMENT AND BARRIERS TO SUCCESS IN QUALITY EFFORTS
SERVE AS A RESOURCE FOR INFORMATION AND QUALITY MANAGEMENT GUIDANCE TO ADMINISTRATIVE AGENCIES AND PROVIDERS
REVIEW AND UPDATE DSHS HIV/STD QUALITY MANAGEMENT PLAN
REVIEW EACH ADMINISTRATIVE AGENCY’S QUALITY MANAGEMENT PLAN
REVIEW CURRENT STANDARDS OF CARE & QUALITY MANAGEMENT MONITORING TOOLS BY SERVICE LINE
CONTINUE DSHS’S EFFORTS TO STREAMLINE AND STANDARDIZE QUALITY INDICATORS ACROSS FUNDING SOURCES WHEN POSSIBLE
CONTINUE DSHS’S EFFORTS TO IMPROVE COMMUNICATION
CONTINUE DSHS’S EFFORTS TO IMPROVE COLLABORATION AND INTEGRATION OF HIV PREVENTION AND CARE

7. BUSINESS AS USUAL I DO NOT PLAN TO MAKE ANY DRASTIC CHANGES
I DO PLAN TO CLOSELY COLLABORATE WITH YOUR PROGRAM AND CLINICAL CONSULTANTS TO SUPPORT YOUR EFFORTS IN PROVIDING HIGH QUALITY CARE AND SERVICES TO OUR COMMUNITIES ACROSS TEXAS
I PLAN TO CLOSELY COLLABORATE WITH GERMANE SOLUTIONS TO CONTINUOUSLY IMPROVE OUR PROGRAM MONITORING PROCESSES
I PLAN TO ENCOURAGE CONTINUED SHARING OF RESOURCES AND SUCCESSFUL PROCESSES ACROSS REGIONS TO ASSIT US ALL IN OUR SHARED GOALS OF ENDING THE HIV EPIDEMIC IN TEXAS

8. PREVIEW OF WHAT’S COMING
FREQUENTLY ASKED QUESTIONS (FAQ’S) PAGE
RESTARTING THE MONTHLY CARE SERVICES NEWSLETTER
INCREASED EMPHASIS ON USING DATA FOR YOUR QM PROJECTS
ACCESS TO GERMANE MONITORING TOOLS & OUTCOME REPORTS
RECOGNITION AWARDS

9. QUALITY IMPROVEMENT COLLABORATIVE
end+disparities ECHO Collaborative, a national improvement initiative to measurably increase viral suppression rates for four disproportionately affected subpopulations of people living with HIV.
Flier.pdf

10. Julie Saber, BSN, ACRN, HACP Quality Coordinator HIV/STD Care Services
QUALITY MANAGEMENT/IMPROVEMENT RESOURCE LINKS
Contact information for Questions:
Julie Saber, BSN, ACRN, HACP
Quality Coordinator
HIV/STD Care Services
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