1. 1 Special Study: Domestic Violence Services Andrew Lucas Senior Management Analyst Erica Nesbitt Management Analyst April 12, 2005

2. 2 Presentation Overview Purpose of Study Methodology Findings Recommendations Next Steps

3. 3 Purpose of Special Study At its 2004 Strategic Planning Conference, the Board identified Domestic Violence as a priority for special study Office of Strategic Organizational Improvement has reviewed the current domestic violence services to determine how they can be improved

4. 4 Methodology Examined the current continuum of domestic violence services in Mecklenburg County Interviewed key service providers and experts Reviewed existing documentation Program Review Materials Community and Department Scorecard Contracts Quarterly & Annual Reports

5. 5 DV in Mecklenburg County Ranked #1 in the State in the number DV murders Per capita - Mecklenburg is in the lower 20 th percentile of the State DV murders increased 25% from 2002 Child abuse rate decreased 4.2% from FY03 Violent crime rate increased 5% from FY02 Balanced Scorecard: Mixed Results

6. 6 FY05 County Funding by Service Type Service TypeFY 05 Funding Prevention $0 Residential $215,490 Legal $441,082 Intervention $1,258,696

7. 7 Service Overlap Batterers Program Staffed Spanish Speaking Counselor Job Training/ Employment Assistance DV Healthcare Project Protective Order Assistance Court Accompaniment Counseling Case Mgt Legal Clinics Shelter Crisis Line Substance Abuse Counseling

8. 8 Service Gaps Emergency shelter for victims not in imminent danger Transitional housing for DV victims Services for Hispanic/Latino victims Coordination of services between DV providers Coordination of specialized services for DV victims (Substance Abuse and Mental Health) Affordable Legal Services

9. 9 Strengths DV Health Care Project DV Lunch & Learn Series DV Awareness marches NOVA program HERO program Ability to leverage funding using non-profit service providers

10. 10 Opportunities Greater collaboration and coordination Greater collaboration with substance abuse and mental health providers Legislation to strengthen DV laws, accountability and awareness

11. 11 Key Conclusions Current delivery of services has been funded and structured ad hoc Intentional system design is needed identify strategic goals eliminate gaps and overlaps in service coordinate service delivery

12. 12 Recommendation Direct County Manager to Recommend a Domestic Violence Service System Design that: Specifies goals and performance measures Identifies the full continuum of needed services Specifies the Countys roles and responsibilities Eliminates gaps and removes overlaps in service Ensures coordination of services among providers Emphasizes prevention as well as protection

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