1. Beyond the Org Chart Mapping the Ties that Bind in the Workplace

2. What are Organizational Networks?
CEO
Perez
Sharah
Nelson
Chang
Liu
Mwangi
Morales
Markovic
Tran
Ruiz
Bakker
Buhari

3. What Are Organizational Networks?
Build trust and collaboration
Inspire new ideas
Guide daily interactions
Intricate web of informal relationships that connect employees in an organization.
Organizational networks can be extremely effective --- but only if we have the right ones.
Create linkages
Align with shared mission and goals
Mobilize support

4. The Formal Chart Shows Who’s on Top…
CEO
Perez
Sharah
Nelson
Chang
Liu
Mwangi
Morales
Markovic
Tran
Ruiz
Bakker
Buhari

5. The Advice Network Reveals the Experts…
Ruiz
Tran
Liu
Markovic
Nelson
Sharah
CEO
Tran
Sharah
Nelson
Chang
Liu
Mwangi
Morales
Markovic
Perez
Ruiz
Bakker
Buhari
CEO
Perez
Buhari
Mwangi
Morales
Chang

6. But When It Comes to Trust…
Ruiz
Tran
Nelson
Liu
Tran
Markovic
Buhari
Tran
Sharah
Morales
Ruiz
Morales
CEO
Perez
Sharah
Buhari
CEO
Tran
Perez
Mwangi
Mwangi
Morales
Nelson
Liu

7. Network Diagrams
Actors: Employees, groups or departments Ties: Workflow, advice, trust communication, friendship
University of Minnesota

8. “Speed in business comes from great internal culture.”
Gary Vaynerchuk
Chairman, VaynerX
Trying to build an organization that is creative and nimble. In a high-performing organization, results and relationships are strong. People are working together with enthusiasm, leaders are emerging when and where they’re needed, and customers are raving fans.
The lack of harmony was attributed to perceived personal slights, pressure tactics, and lack of information.
An organization’s culture is arguably its greatest asset.
Culture attracts and retains talent, protects the organization from outside threats, and is the key driver for pushing it forward.
Instilling and nurturing a healthy and thriving culture is critical to a high-performing organization.
ONA Project Benefits:
Map the organization’s informal network structure
Gain new insights into how work is conducted
Determine areas of excellence or opportunities to potentially improve communication, cohesiveness or trust
Gain insight into how networks are related to organizational outcomes

9. The Connection Game

10. Case Study – Bloomington, MN

11. Organizational Network Analysis Bloomington, MN
Partner: University of Minnesota
Methodology:
Online survey
In-person observation
Focus:
Advice
Friendship
Trust
122 employees surveyed (full- and part-time)
103 responded (84%)

12. Advice Network Team Orange Team Blue Team Red Team Green Team Purple
University of Minnesota

13. Friendship Network Team Blue Team Orange Team Red Team Green
Team Purple
University of Minnesota

14. Trust Network Team Blue Team Orange Team Red Team Green Team Purple
University of Minnesota

15. Social Support Team Red Team Blue Team Green Team Purple Team Orange
University of Minnesota

16. Network Density
Advice
Friendship
Trust
University of Minnesota

17. Discussion

18. Beyond the Org Chart Mapping the Ties that Bind in the Workplace
Diann Kirby
Melissa Wurst-Persaud