1. Partner Technical Services Jan Chr. Rungholm Team & Engagement Manager Global Partner Services - Nordic

2. Partner Technical Services Enabling Partners Throughout the Business Cycle *Service Offerings are being developed to help support you in this stage of the business cycle and will be available later in FY11. PARTNER ADVISORY HOURS

3. Partner Advisory Hours Starting October 2010 Membership Opportunity Core Benefit Join a Community Purchase a Subscription Earn a Silver Competency Attain an Gold Competency Partner Advisory HoursPartner Advisory Hours: Get expert guidance with advisory hours that you can use towards Partner Technical Services in the Enable, Sell, and Service stages of your business lifecycle.Partner Technical Services -10 hours20 hours50 hours Find out how these changes will affect you at https://partner.microsoft.com/global/40026972https://partner.microsoft.com/global/40026972 To purchase additional advisory hours email tassales@microsoft.comtassales@microsoft.com

4. Partner Technical Services ENABLE Enabling Partners Throughout the Business Cycle Service Offerings* Include: Practice Accelerator Partner Enablement – custom solutions Service Offerings* Include: Practice Accelerator Partner Enablement – custom solutions *If the listed service offerings do not address your specific business need, custom solutions are available.

5. Partner Technical Services ENABLE Practice Accelerator Build a Practice to Fast Track Your Business Comprehensive set of reusable tools, resources, and best practices Introduced with training via Microsoft Live Meeting Project guides, templates, architecture guidance, and planning and design guides, and customer leave-behind materials Sessions Now Available: Microsoft Server Virtualization with Advanced Management (SVAM) Microsoft SharePoint Server 2010 Desktop Optimization with Windows and MS Office System (DOWO) Sessions Available in FY11: Business Productivity Online Suite (BPOS) SQL/Business Intelligence Unified Communications For more information go to: partner.microsoft.com/practiceaccelerator

6. Partner Technical Services SELL Enabling Partners Throughout the Business Cycle Service Offerings* Include: Competitive Assistance Feature Overview & Comparison Business Value Proof of Concept Solution Architecture Technical Licensing Test Environment Support Service Offerings* Include: Competitive Assistance Feature Overview & Comparison Business Value Proof of Concept Solution Architecture Technical Licensing Test Environment Support *If the listed service offerings do not address your specific business need, custom solutions are available.

7. Partner Technical Services SERVICE Enabling Partners Throughout the Business Cycle Service Offerings* Include: Migration Assistance, Deployment Guidance Development Guidance Optimization Guidance Design & Implementation Guidance, Solution Guidance Scenario Guidance Architecture Guidance Service Offerings* Include: Migration Assistance, Deployment Guidance Development Guidance Optimization Guidance Design & Implementation Guidance, Solution Guidance Scenario Guidance Architecture Guidance Unlimited Online Technical Communities Business Critical Phone Support 5 incidents of break/fix Unlimited Online Technical Communities Business Critical Phone Support 5 incidents of break/fix *If the listed service offerings do not address your specific business need, custom solutions are available.

8. CATALOG Partner Technical Services

9. TAKE ADVANTAGE OF PTS Visit: https://partner.microsoft.com/ptshttps://partner.microsoft.com/pts Download our catalog at: https://partner.microsoft.com/global/40117367 https://partner.microsoft.com/global/40117367 Contact PTS using dkpts@microsoft.comdkpts@microsoft.com Phone: +45 82 33 32 90 Opt. 2

10. Partner Technical Services Enabling Partners Throughout the Business Cycle Service Offerings* Include: Practice Accelerator Partner Enablement – custom solutions Service Offerings* Include: Practice Accelerator Partner Enablement – custom solutions Phone:__________ +45 82 33 32 90 For more information visit www.partner.microsoft.com/pts or email us at dkpts@microsoft.com Opt 2www.partner.microsoft.com/ptsdkpts@microsoft.com Service Offerings* Include: Competitive Assistance Feature Overview & Comparison Business Value Proof of Concept Solution Architecture Technical Licensing Test Environment Support Service Offerings* Include: Competitive Assistance Feature Overview & Comparison Business Value Proof of Concept Solution Architecture Technical Licensing Test Environment Support Service Offerings* Include: Migration Assistance, Deployment Guidance Development Guidance Optimization Guidance Design & Implementation Guidance Solution Guidance Scenario Guidance Architecture Guidance Service Offerings* Include: Migration Assistance, Deployment Guidance Development Guidance Optimization Guidance Design & Implementation Guidance Solution Guidance Scenario Guidance Architecture Guidance Unlimited Online Technical Communities Business Critical Phone Support 5 incidents of break/fix Unlimited Online Technical Communities Business Critical Phone Support 5 incidents of break/fix PARTNER ADVISORY HOURS *If the listed service offerings do not address your specific business need, custom solutions are available.

11. THANK YOU