1. Big Heads of Technical Services Friday, June 28, 8:30 – 11:30

2. 8:30 – 8:40 – Introductions and housekeeping 8:40 – 10:00 – The role of Technical Services in the Library of the Future Lorcan Dempsey, Vice President, OCLC Research and Chief Strategist, and Judith Nadler, Director and University Librarian, The University of Chicago, will present their thoughts on the Transformation of Research Libraries, and in particular the role of TS in those futures. This will be followed by a general discussion among the Heads of Technical Services. 10:00 – 10:15 – Break

4. 10:15 – 10:45 – The Brave New E-World: Struggles and Solutions Caitlin Tillman and Marlene Van Ballegooie– University of Toronto James Mouw – University of Chicago, representing GOKb 10:45 – 11:15 – Hot Topics – Betsy Friesen, University of Minnesota, Moderator Members of the discussion group have been asked to bring to the table the current issues that keep them awake at night. 11:15 – 11:30 Membership Election of Chair Elect 11:30 Adjournment