1. Enterprise Network Services n James J. McGill

2. MAJOR SERVICES n n Enterprise Network Planning n n Enterprise Network Design n n Network Implementation Services n n Network Management Service n n Consulting Service n n Network Security n Network Components Evaluation n Disaster Recovery n Management of SLAs n Network Equipment Inventory n Future Technology

3. Enterprise Network Planning n n Purpose of Initiating a Network Design – –Solve Business need – –Improve Performance – –Reduce Costs – –Increase Productivity

4. Enterprise Network Design n n Determine Application Characteristics n n Collect Traffic Statistics n n Design Network n n Develop Network Costs n n Evaluate Alternative Configurations

5. Network Implementation Services n n Formulate order for communication services n n Formulate order for communication hardware n n Coordinate with Agency installation date n n Install communication equipment

6. Data Communications Business Flow n n Agency Contacts DOIT n n DOIT Sets up Meeting n n DOIT & Agency Discuss Business Needs n n DOIT Recommends a Business Solution n n Agency Initiates Written Request n n DOIT Logs in Request n Initiates Services Orders n Installation & Implementation Dates n Billing Issued n DOIT maintain Agency Profile

7. Network Management Services n n Performance Management n n Fault Management n n Configuration Management n n Change Management n n Accounting n Security n Issue IP addresses n Cisco works n Netview n RouterPM

8. Network Consulting Services n n Meet with State Agencies n n Meet with Vendors

9. Network Security n n Firewall n n Router Filters n n Route Limitations n n Management of Subnets n n ACF2 n n Vulnerability Assessment

10. Network Communication Evaluation n n DSU/CSU n n Communication Servers n n Routers

11. Network Disaster Recovery n n Frame Relay n n ISDN n n IBM

12. Management of SLA n n Scope n n Reliability n n Service Response n n Priority Traffic n n Network Response Time

13. Network Asset Management n n Focus Database

14. Future Technology n n Remote Network Access n n Virtual Private Network n n Encryption n n Voice over IP n n Asymmetric Digital Subscriber Line (ADSL) n n Address Translation n n Certification Authority

15. Network Service Contacts James McGill - Tel # 566-4773 e-mail - james.mcgill@po.state.ct.us Hal Clark - Tel # 566-3153 e-mail - hal.clark@po.state.ct.us Ron Macchiarolo - Tel # 566-3153 e-mail - ron.macchiarolo@po.state.ct.us