1. Entuity Network Analytics Faster Insight, Faster Networking
July xx, 2018

2. Agenda Welcome and introductions The Cost of Network Outages
What is Entuity Network Analytics (ENA)?
ENA is MSP-Ready
Q & A
Summary

3. Welcome & Introductions

4. Network Outages = Lost revenue & productivity
Network Outages are Expensive
$5600 per minute
$300,000 per hour
Gartner Analyst Andrew Lerner
Per year costs of just five minutes downtime every month
~ $1 million for midsize firms
$60 million a year for large enterprises.
IHS reports

5. How to remain revenue positive & operationally efficient
Provide reliable performance for all digital services (VoIP, ecommerce, CRM…)
Find problems fast, resolve problems faster
Eliminate manual processes so IT teams are more efficient
IT agility is critical to add more and more digital services to support your customers
Always-on business applications requires always- connected mobile management
Interoperability with other products

6. What Is ENA?

7. Entuity Network Analytics (ENA)
Customer-centric network analytics software
Evolution from Entuity 16.5
All 16.5 features, functionality incorporated into ENA
Easy upgrade path to ENA from Entuity 16.5 or Entuity 16.0 Patch 6

8. Key MSP Features

9. MSP Ready Multi-Tenancy Support: Multi-server, multi-zone, or NAT
Configurable UI/Dynamic Dashboards
Easily tailor to individual user groups, customers
Offer different UI/Dashboards for different service levels
Mobile management option—100% application responsiveness
to manage anytime, anywhere on portable devices
Multi-Tenancy Support: Multi-server, multi-zone, or NAT
Automated provisioning (via REST API)
Entuity enables MSPs to provide NOC-as-a-Service
Current MSP customers include NTT, Ensono, Computacenter, Buchanan Technologies, CGI, and more…

10. Supply your customers with reports they want to see
Standard Report Templates can be scheduled or run ad-hoc:
Interface Utilization & Availability
QoS Object Utilization
Device CPU/Memory Utilization
IP SLA
Customized reports

11. Customize the Entire Client Experience
Dynamic Dashboards are fully customizable, including reports, maps, etc. in a single pane of glass
Granular role-based access control allows MSPs to fully customize user and client privileges

12. Dynamic Topology Maps
Real-time network topology status offers comprehensive visibility
Allows insight into individual devices and port
Color coded device and link alarming for instant visibility

13. Flow and NBAR Monitoring and Analysis
Correlate SNMP and flow data in single pane of glass
NetFlow and S-Flow analysis (top talkers, ports, etc.)
NBAR improves the performance of business-critical applications
Blacklist unnecessary or undesirable application traffic

14. Cloud Support
Support for AWS and Azure. Auto discovers new instances and VM monitoring
Manage public, private and hybrid clouds in a single pane of glass

15. Cisco ACI Support
Support for Cisco ACI controller (APIC) extends management dimension beyond SNMP to include: tenants, pods, application profiles, endpoint groups

16. Service Management A logical way to manage your customers
Manage Branch Services
Manage Ecommerce Services, CRM, etc.
Service redundancy checks
CIO Service Mgmt provides a high level overview of network health by service or location

17. NOC in your pocket
ENA is 100% mobile-responsive, it adapts to any screen size
Users receive the full power of ENA’s desktop version when troubleshooting issues while on the move—anywhere, anytime using smartphones, tablets or laptops.

18. An Outstanding Customer Experience
ENA Help Center
One Stop Portal for:
Online knowledge base
New Training site
Manage trouble tickets
User Forum Community—
coming soon

19. Customer Success Supporting new technologies is mission critical
“Entuity put some solid thought and development into understanding what was necessary to manage the Nexus product to be able to proactively identify switch problems. They have done a stellar job of handling some of the new technologies in the marketplace.”
Sean O’Brien, Senior Manager – Enterprise Solutions for Monitoring at Ensono

21. Summary Imagine what you can do with ENA!
Out of the box value-streamlines operations
Customization possibilities are endless
Easily onboard new customers
Reduce client churn
Validate existing client services and suggest expansion plans
Faster insight, faster networking

22. Thanks for your time

23. Configuration Management

24. Network Performance Monitoring

25. Event Management

26. Services – Example 1: Inventory, Availability, Fault
Includes:
Network Infrastructure inventory – Vendor, model, serial numbers
Warranty expiration dates (custom extension)
Device status with real-time alerting
Availability over time
Fault monitoring – Modules, FANs, PSU, Temperature sensors, etc.
Value Points to Customers:
Provides detailed asset awareness
Enables improved management of spare parts, by location, for faster HW fix/replacement
Visibility of issues/faults before customers call support
Improve incident allocation
Identity “troublesome” devices, e.g. anything with less than 99.9% uptime

27. Services – Example 2: Performance and Capacity
Includes:
Device CPU, Memory usage
Interface utilization – specifically most important/expensive links, e.g. WAN, Core uplinks
Trend analysis, time-to-failure prediction
Traffic Characterization of key links (e.g. WAN)
Capacity planning – Device/Interface utilization, spare port analysis
Value Points to Customers
Optimizing business service performance
Eliminating data-flow bottlenecks
Reducing expenses and maximizing revenue
Reducing or blocking inappropriate use of business resources
Enables proactive capacity management

28. Services – Example 3: Configuration Management
Includes:
Configuration Backup
Change detection
Policy conformance
Provisioning
Network change automation
Value Points to Customers:
Maintain a known working configuration
Detect and alert on unauthorized changes to network configuration
Detect and alert on device configuration policy violations
Speed up device deployment / replacement
Simplify network wide configuration changes & reduce human error

29. Services – Example 4: Network Security
Includes:
Monitor security devices for availability, fault, capacity, security alerts, intrusions
DOS attack and scanner analysis (using Flow)
Unused, but operational ports
Network traffic path deviation (outside designated zones) – using SurePath
Blacklisted application alerts – NBAR
Value Points to Customers
Overall operation of network security devices
Consolidation of security alerts
Reduce network vulnerabilities
Alert when traffic goes out out of network
Identifying & blocking inappropriate use of business resources