1. Resource 2019 Flexgen Payroll Common ACA issues and other Common payroll Issues

2. Agenda Affordable Care Reporting Common Issues ACA Employee Status
Reports Available in ACA
Employer Master Maintenance Screen 1
Employer Master Maintenance Screen 2
Monthly Employer Update
Common Errors returned by the IRS

3. Agenda Other Common Payroll Issues Record Locked
Add/Delete Distribution
Payroll Process
No FIT
TCRS Errors
Step 8 Error
Void Check
Direct Deposit Void

4. Agenda Deduction Maintenance TCRS Reporting Process Errors
Employer Matching
Catch-up Months
Premium Changes
TCRS Reporting Process Errors

5. Common ACA Issues

6. Employee Status
The employee status is on the Dependents (F5) screen along with the status for dependents.
Active – Employee and/or dependent is currently active, will be rolled to new year and will be updated during the ‘Monthly Employee Update’. This status will produce a 1095 form and be included on the file to the IRS.
Inactive – Employee and/or dependent is currently inactive and will not be updated during the ‘Monthly Employee Update’. This status will allow the employee to roll into the new year, but the status will then change to ‘Omit’. This status will produce a form and be included on the file to the IRS.
Terminated – Employee is currently terminated and will not be updated during the ‘Monthly Employee Update’. This status will allow the employee to roll into the new year, but the status will then change to ‘Omit’. This status will produce a 1095 form and be included on the file to the IRS.

7. Employee Status Continued
Non-Employee – Use to report Non- Employee’s for ACA reporting. This status can roll to the new year and at this time does NOT update during the ‘Monthly Employee Update’. This status will produce a 1095 form and be included on the file to the IRS.
Omit – This status will not roll to the new year and will not update during the ‘Monthly Employee Update’. This will NOT produce a form and NOT be included on the file to the IRS.
DO NOT DELETE EMPLOYEES

8. Employee Status - continued
Covered Individuals Maint – Active status
During the Monthly Employee Update if a dependent is In-active, terminated, omit or Non- Employee the X will NOT carry over to the next month.
During the Roll To New Year if a dependent is Inactive they will roll to the new year as omit status.
Do Not Delete Employees
Example could be where child was covered under one parent’s insurance and then move to the other parent. Child would be marked inactive for whatever month that occurred in and the X would not carry over to next month when Monthly Employee Update option is run. Or the child could have age out of coverage at 26.

9. Reports
Use Employee Summary reports to verify all employees loaded and their status
You can pull this report by active, inactive, or both. From here you can also get a total of employees. This will be needed in a few more slides down. Plus when needing to know how many forms to order you can get your total here.
Status refers to the ACA Employee Master Maint > F5 Dependent screen

10. Reports - continued
Use Employee Detail by SSN or Name to verify coverage code, safe harbor code, employee premium amount, dependents, months of coverage, and status
Same here, the Status refers to the ACA Employee Master Maint F5 Dependent screen.

11. Reports - continued
Use Employee Edit Report By Month or Thru Month to view any missing information
Same here, the Status refers to the ACA Employee Master Maint screen. You can see if information is missing on individuals.
Include Covered Info refers to the dependent coverage

12. Reports - continued
Include Covered Info = Y (include covered individuals information in the edit)
This is will check thru a certain month for any missing formation. Even though 1H doesn’t have a premium amount, the edit will still pickup on the fact that the field is blank and put it on the report.

13. Reports - continued
Include Covered Info = N (only includes ACA Employee Master info in the edit)
If you are not self insured, then you are not required to report dependent or coverage information. Therefore a No answer would be best on this report. HOWEVER, if you had keyed in or imported in dependent information to keep track of it, then best to answer YES.
No need to answer Yes if you are not self insured and do not have dependent information keyed in

14. Employer Master Maintenance – Screen 1
 ALE Member Information
The Roll To New Year option will default in last year’s Number Of 1095-C Forms Submitted This Transmittal. The Number Of 1095-C Filed For This ALE Member has to be manually entered. The Number of 1095-C forms submitted this transmittal will be updated during Period End, Extract process.
Roll to new year will pull in these numbers. You will need to use the number from the summary on Number of 1095-C filed for this ALE member. That one you have to enter manually.
Be careful NOT to hit the F6 Delete button or F6 key on your keyboard unless you want to delete EVERYTHING for that year including employee information.

15. Employer Master Maintenance – Screen 1 - continued
 Additional information – Self Insured
A lot of municipal and county offices across the state are Fully Insured. Per employee premiums are paid to an insurance company such as BC/BS and the insurance company assumes the liability risk of having to pay the doctor and hospital expenses.
In a Self-Insured plan, instead of purchasing health insurance from an insurance company and paying the insurer a per-employee premium, the employer acts as its own insurer and assumes the liability risk. In essence, the employer uses the money that it would have paid the insurance company and instead pays health care claims directly to health providers. Obviously self-insured can be a risky venture but if you have a relatively young and healthy workforce, it can be cheaper than paying an insurance company like BC/BS.
Customers with the State of TN and State of AL health insurance is considered Self-Insured.

16. Employer Master Maintenance – Screen 1 - continued
 Additional information – Self Insured
Self-Ins is marked Yes it will print dependent information on If set to NO it will not print dependent information even if dependent information is entered.
If self insured is marked as NO then the dependent information will not print on your 1095 forms.

17. What if our location is Self-Insured and employee waived coverage?
Additional Information
What if our location is Self-Insured and employee waived coverage?
If you are a Self-Insured location, filing form C, and you have an employee that waived coverage the Self Insured Flag must be marked No. If you are filing form B then the employee should not be included in your reporting at all.
Self Insured Flag must be set to NO if the employer is self-ins’ed and the employee waived coverage. If you are filing form B the employee should NOT be on the records at all.

18. Employer Master Maintenance – Screen 2
This screen can be updated manually or through the Monthly Employer Update process (next slide)
Minimum Coverage Offered = Y/N
Full-Time Employee Count = Number of full-time employees for the month (include full-time equivalent FTE)
Total Employee Count = Number of all employees worked within that month
Aggr Group = X if applies to your office
Transition relief went away in  
Only put the appropriate information for your location. If you are not Aggr group then don’t put an X. If you are not transition relief don’t put A or B.

19. Monthly Employer Update
Monthly Employer Update is a bulk way to update Employer Master Maint (Screen 2) totals and can be run per EIN
This information can be manually entered or by using the update you can have the system to figure this information for you.

20. Monthly Employer Update - continued
Employee Counts Full Time pulls from employee’s check history. The program captures the status of the employee on the payroll master at the time the check was written. If an employee is a full time status and changed to part time or vice versa in the same month, it will record that employee as full time in this screen. Full time takes precedence over part time if in the same month.
The counts are from check history.

21. Monthly Employer Update - continued
The numbers calculated may not be the exact number that should be reported. For example, Employee(s) that are flagged part-time on the Payroll Master but are “Full Time Equivalent Employees (FTE)” should be counted under the “Employee Counts Full Time”.
The program will not include them within the counts displayed in Employee Counts Full Time but the field can be manually modified.
If someone’s position status changes and you’re several months down the road running this process then the counts could be off.
Ultimately, it is your responsibility to ensure the Employee Counts Full Time and Total Employee is correct. If you think the count is wrong or it was wrong because of someone's position status on the payroll master not being correct at the time the check was written, you can manually maintenance that total under Employer Master Maint (F5 screen 2) or on this screen, Monthly Employer Update.

22. Additional Information
Run a Payroll Emp Count report on a monthly basis to keep accurate track of employee counts. Reports>Payroll>Emps/Itm M-Z
This is something that needs be ran each month after all payrolls have been completed.
This is real-time information. The report would need to be run after each payroll or at the end of the month. For example, if in December 2019 you run the report for January 2019 you can NOT expect to get accurate counts. If you run the report in January 2019 for January 2019 then you will get accurate counts.

23. Additional Information - continued
Terminated Employees report to show who terminated and retired during the year
Employment End Date from Payroll Master
This will give a way to double check who all left during the year to check to make sure you’re not submitting that coverage was offered and months of coverage having been marked when they shouldn’t be.
Pulls from Employee Status in Payroll Master
(Retired or Terminated)

24. Additional Information - continued
In ACA Employee Master, change status to IN-ACTIVE or TERMINATED for those terminated. DO NOT DELETE EMPLOYEES
Regular payroll information doesn’t “talk to” the ACA information. Change to inactive or terminated so they roll to the next year as omit status.
Changes to the Payroll Master do not reflect on ACA Employee Master. Example: Employee was active in 2019, was terminated in 2019, ACA Employee Master would show the employee as Active and would need to be changed to In-Active or Terminated status. The purpose is two fold first to stop the monthly employee update and second to roll them to the new year as Omit.

25. Common Problems with ACA Reporting to the IRS
1) Employee and dependent name/SSN in software does not match SSA records.
All employees and covered individuals names must match exactly what is on the SS card. Your office will need to come up with a way to verify information for your employees and their dependents.
Marriage/divorce and did not notify SSA of change.
Nickname in software (JR, Bob, AJ, etc.)
First name cannot be an initial.
Use the Department of Homeland Security’s E-Verify system or another website of your choosing to verify employee information.
2) Names and Addresses can’t have double spaces and can’t have special characters such as / . ‘ & #.
3) “B” forms – must have covered individuals only. Do not report employees that waived coverage. Even though it is for full time reporting – if you had an employee that is part time and covered by insurance then those employees do need to receive a form.
4) “C” forms - Coverage Code is required for every month regardless if employed by your location every month of the year. If someone doesn’t have coverage any part of the year if you are a self insured location – the self insured flag needs to be no.
Read and go over these.

26. Questions?

27. Common Issues

28. Record Locked Can happen if Flexgen was terminated abnormally
Another user is accessing that record

29. Record Locked
Find out if someone in the office is accessing that record. If so, have that user come out of the record.
If no one has the record open, have a different user log in to unlock the record (call LGC if there is no other user)

30. Record Locked LookUp (F2) to view the record
Select (F4) to select the record

31. Record Locked
Delete – Yes. Keep in mind you are not actually deleting the master record, only the temp file that is locked

32. Add/Delete Distribution
Once a distribution has been added, you cannot delete it, you must add another then delete

33. Add/Delete Distribution
Add (F5)
This is ok for now, end result will be 100%

34. Add/Delete Distribution
Maint (F4) to select the one you don’t need, then Delete (F6)
End result should have Total at 100%

35. Add/Delete Distribution
If you try to escape and still have the wrong percent, you will receive an error

36. Payroll Process – No FIT?
Best to catch BEFORE step 8 of payroll is completed

37. Payroll Process – No FIT?
Review the Disbursement Journal from Step 3 Calculation Reports and look for large salaries with no FIT being taken

38. Payroll Process – No FIT?
Check FIT Code

39. Payroll Process – No FIT?
Check Pay Times
Pay Times is used in the IRS formula for calculating FIT.
Think of it as, if you were manually calculating FIT which table would be used in the Circular E? The weekly(52), monthly (12) or semi-monthly (24)

40. Payroll Process – No FIT?
Is employee marked deceased?

41. Payroll Process – TCRS Error
Distribution has no TCRS Department
TCRS Department is required if TCRS Type is filled in
Common if employee recently became eligible for TCRS and only the TCRS Type was filled in

42. Payroll Process – TCRS Error
Adjustment has no TCRS Department
TCRS Department is required if TCRS Type is filled in
Common if employee recently became eligible for TCRS and only the TCRS Type was filled in

43. Payroll Process – TCRS Error
Make all necessary corrections and Rerun Step 1

44. Payroll Process – Step 8 Error
Error on PYDE occurs when TCRS or deduction is removed from employee(s) after having already calculated payroll and payroll process step 1 is not re-ran
Moral of the story, RE-RUN STEP 1 if you make any changes after calculation step 2!

45. Payroll Process – Step 8 Error
Employee Audit (Reports, Payroll, Other)
Helpful in determining the previous step 8 error and other payroll master changes
Shows deletions of adjustment and deduction

46. Void Check – System to Reverse G/L Entries
In MOST cases you would want the reversing ledger entries made so be sure to select “System to Reverse G/L Entries” and the program will make G/L entries for you.
3rd party sick pay is an example of when you would NOT want the system to reverse G/L entries

47. Void Check – System to Reverse G/L Entries
Void Checks Report (Reports, History, Void Checks)
Sys Rev GL = System To Reverse GL Entries (indicates if the GL entries were reversed or not)

48. Void Check – System to Reverse G/L Entries
GL entries were not reversed therefore no debit to the account analysis for the void check

49. Void Check – System to Reverse G/L Entries
G/L Entries Report (Reports, History, Per Check) good report to use as a guide if you have to make manual journal entries

50. Direct Deposit - Includes a Void
Scenario: Payroll was processed, direct deposit voided. ACH Data Summary Report still showing the record
Using “Kate” as example

51. Direct Deposit - Includes a Void
Build ACH File to clear the file

52. Direct Deposit - Includes a Void
Re-Create ACH From History

53. Direct Deposit - Includes a Void
ACH Data Summary Report now has correct record(s) – void is no longer in the file

54. Deduction Maintenance

55. Deduction Maintenance – Employer Matching
Amount to be deducted
(per pay period)
Total Premium
(per pay period)
Employer Exp
(per pay period)
Obj Code used for employer expenditure

56. Deduction Maintenance – Catch-up Months
Subtracted from
Employer Share
Don’t just double the deduction amount to “catch up” a deduction

57. Automatic Employer Matching - Correction
Add the Deduction Twice to the employee
That way the matching calculation is done twice. This would work well for the Great West 5% employer deduction! 

58. Deduction Maintenance – Catch-up Months
This is what a catch-up month would look like
When adding the “catch-up” deduction(s), be sure to set the Times To Take and Retain Deduction as applicable

59. Deduction Maintenance - Premium Changes Deduction Code Summary (Reports, Control, Control A-J)
Print the Deduction Code Summary Report before making any changes
USING DEDUCTION 0010 AS EXAMPLE

60. Deduction Maintenance - Premium Changes Deduction Code (Reports, Payroll, Emps/Itm A-L)
Print the Employees Per Deduction Report before making any changes
SELECT THE SPECIFIC DEDUCTIONS THAT ARE GOING TO BE CHANGED

61. If amount is deducted twice a month, the amounts would be half
From this EE
$1130 Total Premium
IN MY EXAMPLE, THE TOTAL PREMIUM WILL BE CHANGING FROM $1130 TO $ THE EMPLOYEE’S FLAT AMOUNT WILL CHANGE FROM TO MY EXAMPLE IS A MONTHLY PREMIUM AMOUNT DEDUCTED ONCE A MONTH. IF YOUR EMPLOYEES GET PAID TWICE A MONTH AND WILL HAVE THEIR DEDUCTION COME OUT TWICE A MONTH, THEN THE DEFAULT FLAT AMT AND PREMIUM NEEDS TO BE SET UP AS HALF THE AMOUNT. I WANT TO EXPLAIN “SPLIT THE PENNY”. IF A DEDUCTION DOES NOT DIVIDE OUT EVENLY SUCH AS PER MONTH, THEN INCREASE THE EMPLOYER PORTION THE PENNY AND AT THE END OF THE YEAR, MAKE A JOURNAL ENTRY FOR THE EXTRA “PENNIES” IN THE LIABILITY.
If amount is deducted twice a month, the amounts would be half
To this
EE (employee)
$1150 Total Premium

62. - Control
Once change is made to deduction control, it does not automatically update employee deduction amount
- Employee
Likewise, you cannot simply change employee’s flat amount without changing the deduction control

63. Deduction Maintenance - Premium Changes
Reprint Deduction Code Summary Report to confirm changes made to Deduction Control

64. Various Ways to Change Employee Deduction Amounts
Payroll Master – Deduction Maintenance
Deduction Scroll
Auto Update
DEDUCTION MAINTENANCE THROUGH PAYROLL MASTER WE DISCUSSED SO I WON’T SHOW THAT

65. Deduction Scroll Other, Deduction Scroll
First example is “Only Employees With Deduction”

66. Deduction Scroll Other, Deduction Scroll
Update (F4) scrolls to next person with that deduction
CHANGES CAN ALSO BE MADE TO TIMES TO TAKE AND TIMES TAKEN. THE PROGRAM WILL NOT ALLOW CHANGES TO SHELTERED FROM FLAGS. THIS IS TO PREVENT BALANCING ERRORS
To this $477.26
From this
$457.26

67. Deduction Scroll Other, Deduction Scroll
If chose “All Employees” or “Only Employees Without Deduction”

68. Auto Update Deduction Amount/Percent (Other, Update, Auto Update)
Defaulted in from deduction control
Enter in the amount to match the control so it will update the employees to the new amount

69. Deduction Maintenance - Premium Changes Deduction Code (Reports, Payroll, Emps/Itm A-L)
RE-Print Employees Per Deduction Report to confirm changes
SELECT THE SPECIFIC DEDUCTIONS THAT ARE GOING TO BE CHANGED
Before
457.26
After
477.26

70. TCRS Reporting Process Errors
Service credit is zeroes
From Employee Master, make sure TCRS Srv Cr field is filled in
Someone might have been paid in February but retired at the end of February so they took out the service credit. You have to leave in the service credit for the reporting.

71. TCRS Reporting Process Errors
TCRS Group Code is zeroes
From Payroll Master, Concord TCRS screen make sure Contribution Group is filled in

72. TCRS Reporting Process Errors
TCRS Calculated Report has a big difference
In this example, employee was marked as CONT (contributing) during payrolls but changed to NONP afterwards. From Payroll Master, Concord TCRS screen make sure Contribution Group is filled in appropriately

73. This concludes our session on Flexgen Payroll –Common ACA Issues and other common payroll issues
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