1. Report to Board of Directors June 12, 2017
State of PfP
Report to Board of Directors
June 12, 2017

2. CCBHC Benefits Cost-Based Reimbursement Daily Rate
Insulation for 2 years From Uncertain Future Health Care Financing and Policy
Focus On Quality
Industry Leader
Program Expansion Across Lifespan

3. CCBHC Challenges
Effective Implementation of Standardized Process Flows In Clinical Service Delivery
Effectiveness At Collecting and Reporting On Required Data, Including Quality Measures
Heavy Lift for Training of Clinical Staff
Daily Rate Based on Cost Report Projection (opportunity to amend after 1st year)
Claim Reimbursement Functionality (New)
Implementation Of Children/Youth Expansion and Outpatient Mental Health and Substance Use Treatment

4. Finances Cash Reserves Are Stable and Strong
Expenses Favorable To Plan (Vacancies)
AR Has Continued To Improve Through Year
Diversification and Addition of Revenue Sources (Medicare/MCO) FY18
Progress Toward Alignment of Revenue and Quality Service Provision
FY18 Budget Expansion

5. People/HR
Completed Robust Compensation Study Resulting in 2 Phase Plan for Bringing All Staff to a Competitive Mid-point salary
Challenges With Recruitment of Prescribers and Nurses
Two Employment Satisfaction Surveys Completed, including PEC Committee Led Employee Focus Groups
Continued Evolution of HR With Agency Growth and Complexity
Trauma-Informed & Culturally/Linguistic Competence
Continue To Improve Inter-Agency Communication and Development of a Culture of Trust, Honesty, Equity and Transparency

6. Development
Enhancing Department Infrastructure With Addition of Administrative Support
Strategically Focused Committee and Sub-Committee (Public Affairs)
Commencing Work With “Almanac” On Branding Project
Preparation and Alignment of Activities to Support Capital Campaign

7. Facilities/Property
Discussion/Activity On Housing Property Ownership/Management Transfer To GHF
Assessment and Master Facility Plan Proposal (Present Site vs. Future Site) August, 2017
If Future Site, Presentation On Available Potential Future Site/Location, September, 2017
Purchase Of New Telecommunication System

8. Medical Services
Continuing Challenges With Recruitment of Providers (Psychiatrists, APN’s, Nurses)
Implementation of Telemedicine Service for Psychiatry
Opening of Suboxone Clinic and Availability of Nalaxone
Researching Opportunities for Expansion of Primary Medical Clinic Availability
Continuing Work On Full Integration of Health Care Home Activity With Overall Service Delivery, With Exception of Outpatient

9. Quality Improvement
Investments In Focus of, and Infusion of a Culture of, Quality and Health Outcomes
Competence and Routine Utilization of Performance Improvement Models To Drive Quality (PDSA, A3, Appreciative Inquiry, etc.)
Quality = Improved Health Outcomes

10. Governance
Recruited 5 New Board Members and 3 New Non-Board Committee Members
Resignation of 3 Board Members
Focus On Work of Board Committees
Diversity and Representation of Persons Served Remains a Challenge
Capital Campaign
Continued Challenges of Organization Growth and Governance

11. Legislation/Public Policy
Brief General Comments