1. Delivering value through Services. INFOBHAN Systems, Services & Training Qatars leading IT Services company

2. To provide products, services, training and solutions that are of international quality and standards, backed by full life cycle management and support, at lowest cost of ownership. Vision Build and Maintain the IT best practices and processes Mission Objectives

3. INFOBHAN – A Snapshot Streamlined to I.T. Infrastructure Support Services Expertise in Outsourced Data Center services. Hand in hand with technology leaders. Project oriented operations for performance delivery. ITIL guided Service Management Principles / Methodology. Professionals on Oracle, Lotus, CISCO, Intel, HP, Microsoft and Redhat Experts in solutions, products integration and support operations.

4. INFOBHAN -at a glance More than 15 Years of Market Presence. 100 % Qatari owned company. Paid-up capital of 500,000 QRs. Streamlined to support services. Managed by ex-HCL/HP professionals. Expertise on BPO IT Skills & Technology. I.T. professional strength of 30 people. Genuine annual growth on resource and revenue

5. Technology Landscape The following is the subset of INFOBHANs technology landscape IT Infrastructure Networking Security Software Linux Storage Access Control

6. Strategic Business Blocks IT Infrastructure Solutions (IIS) Support Services Training (SST) IT Infrastructure Repair and M maintenance Services (TRC) IT Data Center and Service Desk Outsourcing Services (BPO)

7. IT Infrastructure Solutions Intel based Server and Desktop Computing Solutions ITIL based Service Desk Solutions Data Center and Storage Solutions Messaging and Fax Infrastructure Solutions VoIP, VPN and WAN Solutions

8. IT Outsourcing Services Repair Services On-site Support Services Service Desk Operations Data Center Operations Server Operations Network Administration and Monitoring VoIP and Telephony

9. Human Resources More than 30 Engineers and Technicians. Qualified with International Certifications on Oracle, HP, Microsoft, RedHat, ITIL, CISCO, ISO, Hubbel and Symantec. Strong In-House Technical Support and Training. Well disciplined and morally guided work force. Responsible and Customer Oriented team. Fast adapting and quickly reporting force.

10. The Proud Customers

11. Skills Data Center design and implementation. Active Directory design and implementation. Network Security design and implementation Scaleable network designs and implementation VoIP deign and implementation. Oracle, MSSQL, MySQL Database administration. Data Recovery and protection. Domain and Mail clustering, configuration and troubleshooting skills TCP/IP based Routing design for complex WAN/LAN.

12. Completed Major Projects & Contracts NoClient and Project TitleLength of the project 1.Qatar Vinyl Co. – Data Center & Service Desk Unmanaged Operations, TDMS Controller 3 Years each 2.Qatar Steel– System, Network, Desktop and Helpdesk Outsource 6 Years 3.W.T.O. 4 th Ministerial Conference – Network Infrastructure and Server Farm Supply and Implementation with 400 desktop user support 2 Months 4.QAPCO – Office Automation Helpdesk outsource5 Years 5.Qatar Development Bank System, Desktop and Helpdesk Outsource 3 Years 6.Urban Planning and Development Authority – System Administration and Migration Outsource 2 Years 6.QP – Pipe Line Analysis Software Supply and Implementation. 1 Month 7.QAFCO - System, Desktop and Helpdesk Outsource2 Years 8.British Council – IT Coordination and System Administration 6 Months 9.QTEL – Service Desk Technician Outsource7 Years 10.GOIC - Service Desk Technician Outsource3 Years