1. Local Focus Forum
Welcome
Monday 25 March 2019

2. Surface Access
James Cornelius

3. Bus strategy manager

4. Heathrow investing in local transport
TfL free travel zone (bus and Piccadilly Line) £1.2m p.a.
Bus service support £1.2m p.a.
7, 8, 9 service support
10, 10A, 11, 11A, 11S service support
442 service support
555 service support
Cycling support £0.2m p.a.
In addition, Heathrow has or is contributing towards the funding of the following initiatives in association with Local Authorities:
Bus and cycling improvements in Feltham
Wider Staines STP
Slough SMaRT scheme

5. Local bus services

6. Local bus services

7. Crossrail connectivity
4.8m London residents will have improved access to Heathrow 16

8. WRLtH catchment reach

9. SRLtH Catchment Reach

10. Public transport Passenger needs
So What?
Whilst simplicity is key, there are cost implications that vary from passenger to passenger which are taken into account. Bear this cost analysis in mind when developing services for customers.
cost
ease
time
Passengers look for the sweet spot that meets their needs best
Ease is the driving force behind passengers’ ideal way of travelling to and from an airport, which is partly defined by time constraints.
However, cost plays into this decision – for example, driving a family of 4 is always going to be cheaper and be perceived to be more efficient than public transport into London and back on the Heathrow Express.

11. Connectivity strategy & MAKING IT WORK
Always use the same mode?
49% of car drivers, 44% of taxi users always use the same mode

12. People want a stress-free surface access experience that is easy and convenient

13. Public transport vision
Heathrow as a transport hub
Public transport vision
Connections for global trade
70% of UK population within three hours by PT
Three times the capacity on rail services
Growing the coach hub to support regional connectivity
Working in partnership to invest in local transport priorities

14. Waste and Recycling
Mark Tomkins

18. LFF Annual Review

19. Date of next meeting: Tuesday 23rd April 2019
AOB
Date of next meeting:
Tuesday 23rd April 2019