1. Digitizing the Danish Public Sector
Ms. Louise Palludan Kampmann Head of Department, Danish Agency for Digitisation February 2019
13: :20
PANEL 3: Education for the Digital Age
Digitizing the Danish Public Sector

2. Agenda: - Danish approach - Strategic efforts - Getting everyone on board - Digital education

4. The Case of Denmark High levels of trust in public sector
Population ready for digitisation
High levels of trust in public sector
Strong political mandate
Joint public digitization

5. The Danish Approach Joint Public Digitisation
Central
Local
State level
Regional level
Local level
Planning – Financing – Developing – Implementing

6. What Have We Built? 2016-2020 Better use and sharing of data
Better digital service
New generations of eID and Digital Post
Sharing public sector data
Higher information security
Digital Communication
Mandatory Digital Post
Mandatory online self-service
Digital Welfare solutions
Basic Data Programme
Common Infrastructure
EasyID, EasyLogin and e-Income
Digital Post, EasySMS and Citizen Portal
Authorities are obliged to use the common ICT infrastructure
Efficient Payment, Internal Digitisation
”Easy Account” and e-invoicing
Business self-sevice portal and health portal
Secure between authorities
Digital Collaboration
Digital Signature
Citizens can send s to authorities
Authorities communicate digitally

7. Getting everyone on board
80 pct. of communication is digital
90 pct. receives Digital Post
Large scale transition
National and local campaigns
Training of library and citizen service center staff
Voluntary organizations

8. IT Challenged Citizens
We must not forget the non-digital citizens
Strategic effort since 2011
Collaboration with relevant citizen organizations
Organizations provide both knowledge and access

9. Non-readers of Digital Post by age

10. IT I uddannelsessektoren
Digital Education
Hvordan underviser vi I IT og hvordan har vi digitaliseret sektoren?
The need for education has changed
A more individual approach
Digital edification
Equipping our youth for digital citizenship

11. Please feel free to contact me
Thank you
Please feel free to contact me at
@lpkampmann
Read more on digst.dk