1. IBM Cloud Object Storage with IBM Content Manager OnDemand Leading software-defined object storage designed for scalability, security, simplicity and efficiency now integrated with leading content management solution.
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Background:
ECM solutions capture, store, activate, analyze and automate business content, providing new value from data that was previously unstructured and unavailable
In 2017, the ECM market was estimated to be worth USD billion worldwide and is expected to double by 2022.*
Content Manager OnDemand, a component of the ECM market, is ideal for bulk processing of High Volume Data, ex: Electronic Mailings
Cloud Object Storage is an excellent storage choice for Content Manager OnDemand document archive, providing a lower cost, scalable, repository for the massive growth of unstructured data
Compliance: Cloud Object Storage supports Content Manager OnDemand with Retention vault (i.e WORM support)
Migration Services from EMC Centera to Cloud Object Storage are available from IBM Lab Services
IBM Cloud Object Storage brings new value to Content Manager OnDemand deployments
IBM Cloud Object Storage is now supported storage for Content Manager OnDemand
Content Manager OnDemand has integrated S3 support for Cloud Object Storage with version 10.1 ( April 2017)
Content Manager OnDemand with Cloud Object Storage also supports WORM retention capability with version (Dec 2017)
Can do “in place” upgrades with version 9.5
For comments and questions about this presentation, please contact David Wohlford, WW Solutions and Portfolio Marketing Manager, *

3. The market for enterprise content management (ECM) continues to grow
This chart shows the size of the ECM market worldwide from 2017 to 2022.
In 2017, the ECM market was estimated to be worth USD billion worldwide.

4. Enterprise archive solution: IBM Content Manager OnDemand
Enterprise archive and customer communication management
Archives customer correspondence like statements, invoices, policies, confirmations, internal reports, all types of data
Provides immediate access to statements by customers through web portal
Up to 90% storage savings through advanced compression
Highly scalable and very efficient
Simple to install and configure, highly reliable, lower cost to operate than most other repositories
Available on-premises, on cloud or hybrid
OnDemand
Policies
Invoices
Others

5. Companies are racing to build a digital business to disrupt competition and engage customers
Content is essential to the digital business because of its connection to customers
IBM® ECM Content Services span the content lifecycle for digital transformation, governance and cognitive business applications
IBM is the industry leader, dedicated to developing new solutions and sharing best practices
IBM Cloud Object Storage provides an industry leading low cost scalable storage area for Content Manager OnDemand users
Why partner with IBM ECM Content Services and IBM Cloud Object Storage?
© IBM Corporation 2017

6. Gartner has recognized IBM as a leader for five years in a row
By 2018, 50% of enterprises will manage content using a hybrid content architecture.
By 2018, EFSS will be a standard capability of ECM .
By 2018, at least 50% of leading ECM vendors will re- architect their offerings into cloud-based platforms.
By 2019, 70% of all business content will be nontextual, which will drive investment in analytics for content management .
Gartner’s recent insights are built on some foundational assumptions, predictions that are generally accepted and confirmed by other analyst firms and industry associations, like AIIM and others. But they underscore the emergence of the Third Dimension of ECM.
By 2018, 50% of enterprises will manage their content using a hybrid content architecture.
By 2018, enterprise file synchronization and sharing will be a standard capability for ECM
By 2018, at least 50% of the ECM vendors will re-architect their offerings into cloud-based platforms.
By 2019, 70% of all business content will be nontextual, which will require organizations to invest more widely in analytics as part of their content management efforts.
By the way, IBM has re-architected its ECM architecture into Cloud-based platforms.
And also by the way, IBM has been named a leader in both Completeness of Vision and Ability to execute for the fifth year in a row.
Source:

7. Content Manager OnDemand’s leading compression delivers cost savings
Massive scale, incredible performance (AFP, XML, print streams)
Competitors
Common Resources
doc1, doc2... docx,
Content Manager OnDemand
Scalability
Largest repository
34 Petabytes and growing
100 * 1.3MB PDF files requires storage of
130 MB
(actual results)
1.6 MB
Cost savings from above
More than 90% storage cost savings
60 k internal users
120 m external
Traditional ECM systems store documents individually with graphics embedded.
IBM has a unique and patented ability to extract common information, store it once, compress and archive PDF files.
Performance
3500 Retrievals / Sec

8. Why IBM Cloud Object Storage for Content Manager OnDemand?
IBM Content Manager OnDemand is widely used in IBM client production environments: Healthcare, Financial, and Industrial Sectors
IBM Cloud Object Storage is now a supported storage area for Content Manager OnDemand and addresses many current pain points
Capacity expansion: Expensive to continually expand high-end SAN storage
Data migration and storage upgrade: existing storage is end-of-life and proprietary in nature
Distributed data availability: Distributed and replicated environments are increasingly difficult to manage
WORM retention footprint: Expensive and complex to maintain growth
Pain points
S3 Storage support: Cloud Object Storage as a S3 storage area, enabling scalable low cost growth
Easy to migrate: existing storage can be migrated to Cloud Object Storage; For large scale
Cloud Object Storage inherently provides excellent data availability: Continuously available during software upgrades, hardware refreshes, and during disk, node, or even site failures
WORM Retention supported with Cloud Object Storage
Benefits

9. Content Manager OnDemand Storage Management
Object
Server
OnDemand
disk
cache
Disk cache
(RAID, for example)
Archive
Object Storage S3 interface
IBM Spectrum Protect™
On-line backup
Content Manager OnDemand directly connects to Cloud Object Storage

10. Why use Cloud Object storage with Content Manager OnDemand?
Lower overall operating and storage cost with Cloud Object Storage with geo-protected data
Scale with storage growth – no downtime and no disruptions
Eliminate archive replication – data easily protected for DR
Improved and simplified data availability and management
Use non-proprietary object solution for data that needs to be locked for business or compliance requirements
Cloud Object Storage has been assessed to be compliant for the financial services industry.

11. Standardize on Cloud Object Storage
Financial services company moves to future proof and gain more insights from its data while reducing TCO
Upgrading to new versions of IBM FileNet® and Content Manager OnDemand platforms enables client to take advantage of Cloud Object Storage for modernization of business processes and meet regulatory compliance
Business challenges and driving factors
EMC Centera EOS March 2018
EMC has proprietary CAS interface
Move to industry standard S3 interface and native support
Centralize data repository for data accessibility and feed for applications such as analytics
Need for WORM retention capabilities for regulatory compliance
Reduce management complexity and costs
Upgrade to new FileNet and Content Manager OnDemand platforms
Move from NAS to Cloud Object Storage for Data Backup
Standardize on Cloud Object Storage
Standardization of data storage on S3 API
IBM Content Manager OnDemand and FileNet provide WORM retention compliance; manage retention policies through the application
Ease of data management for Production, Backup and Archive
Data accessibility for feed to Analytics workflows
Ability to move all data to WORM storage for ease of audit and inspection
Expected cost savings of 60-70%
Results and benefits
Client Purchased 1 PB of Cloud Object Storage for ECM applications and 10 PB of Cloud Object Storage for backup to Commvault
Migration from EMC Centera to Cloud Object Storage

12. Content Manager OnDemand use cases with Cloud Object Storage
Value proposition
Industries
Customer communications management 
Electronically capture, store, index and make available all customer communications
Increases customer satisfaction through improved call center response
Reduces costs by improving call center efficiency
Reduces call center turn over
Banking
Financial services
Insurance
Government
Retail
Utilities
Telecommunications
eStatement presentment 
Invoices / Billing Statements, EOBs, Benefits Statements available online and through any smart devices
Increases growth and retention especially with younger customers
Reduces ongoing printing and mailing costs
Increases web traffic leading to improved cross sell and up sell opportunities
Consolidation of old and duplicate report management systems
Take out plays for old repositories like ASG/Mobius, RMOD/CoinServ, BMC and Control-D, JPMC iVault and others
Reduces support and maintenance costs of old systems
Increases source of trusted data for Analytic Analysis
Reduces risk through elimination of repositories not
Services experience and tools available to reduce migration cost and risk
Cross industry

13. Content Manager OnDemand use cases with Cloud Object Storage
Value proposition
Industries
High volume digital archive
Archive broad range of content types. Examples include check images, PDFs and XML transaction and payment confirmations for regulatory compliance.
Reduces storage costs
Increases device support and presentation capability
Compliance with government regulations like ISO 20022
Banking
Financial services
Insurance
Government
Retail
Utilities
Content Manager OnDemand as a data source for analytics
Expand trusted data source for analytics analysis
Find buying patterns to increase upsell opportunities
Identify fraud
Improves decisions through better analysis
Cross industry

14. Cloud Object Storage multiple use cases
Scale performance and capacity on-line
One or more use cases in system or each site
Access data from anywhere and any site
All sites contain same consistent data
Enterprise collaboration
Data protection target
Embedded accessors
Enterprise collaboration
Site A
Site B
Data protection target
Content Manager OnDemand repository
Active archive
WORM compliance archive
Enterprise collaboration
Site C

15. Begin your data modernization journey.
IT transformation
Optimize IT for business
Digital transformation
IT assets are the business
Backup
Native cloud application
Mobile workforce enablement
Active archive
Enterprise collaboration and file services
IBM CLOUD
Web 2.0
Content repository
IoT
Storage as a Service (SaaS)
Cognitive/Analytics
Existing investments
New cloud native applications

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ibm.com
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Job Title —
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June 2018
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18. Trademarks and notes (continued)
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