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First Impact The Two Minute Greeting Window A DVD Training Workshop for Church Greeters
See the CD-ROM Disc for Resources for this Seminar Editable PowerPoint Presentation: firstimpact.ppt Overhead Projector Transparencies: firstimpactoh.pdf Presenter's Manuscript: firstimpactscript.pdf Handouts: firstimpacthand.pdf
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I. Profile of an Excellent Greeter
II. Objectives of Greeters III. Different Strokes for Different Folks IV. How People feel warmth V. Tools to Use
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as the ___ shot is to _____…
as the _______ is to a ______… as the ________ is to a _________… as the ________________ is to a ________________… tee golf opening speech overture symphony first impression new relationship
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1.______________ 2.______________ 3.______________ 4.______________ 5.______________ No Fear Sanguine Sensitive Dependable Attractive 6.______________ 7.______________ 8.______________ 9.______________ 10______________ Attitude Selfless Knowledgeable Positive Gracious
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meet people’s _____ put people at _____ make people feel ________________ make people feel at ____ make people feel ___________ meet new _______ make people feel __________ needs ease genuine interest home comfortable friends needed
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make people want to _________
make people feel ______ let people feel _________ keep the ones we have ______ make people feel __________ come back loved sincerity happy important
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Diversity of Visitors Long-time __________Adventist members—
____________but interested— _______ Adventists— ____________ Adventist visitors— ______ Adventist visitors— New Unchurched Former Out-of-town Local
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Generational Diversity
Seniors Middle Aged Young Adults Children _______ ____________ ________
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Ethnic Diversity Anglo _______ African American _________________
Hispanic Asian Other _______ _________________ ____________ ________
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Impression Review Association ____________
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Smile Open Posture Forward Lean Touch Eye Contact Nod Space S ____________ O ____________ F ____________ T ____________ E ____________ N ____________
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Church Bulletin Church Promotional DVD Bibles Visitor Cards “Guests” Brochure School Brochure Visitor’s Invitation to Lunch Small Group Brochure Video Order Blank ______________________________
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