1. Retail
Business challenge
JD Williams’s core apparel customers rely on paper catalogues, yet the future lies with younger purchasers who rely almost totally on digital channels. How could the company revitalize its brand appeal?
Transformation
The company is embarking on complete transformation of its processes, based on Oracle Retail Merchandising System and Oracle ERP solutions, to become a true multi-channel retailer.
“The culture at IBM Global Business Services clearly delivers on what they promise in ERP implementations, with true consulting value-add.”
—David Hilary, Programme Manager & Finance Transformation Manager
David Hilary Programme Manager & Finance Transformation Manager JD Williams
Business benefits:
Will transform
multichannel retail capabilities
Enables
enterprise-wide standard chart of accounts
Cuts
monthly reporting and consolidation time
JD Williams
Revitalizing clothing brands by transforming to become a true digital multichannel retailer
Solution components
IBM® Global Business Services®
Oracle Fusion Financials
Oracle Fusion Procurement
Oracle Fusion Middleware – ODI
SOA Oracle OBIEE Dashboards (Financial Analytics, Procurement & Spend Analytics) for MI
Client Name
JD Williams
Company Background
With over 140 years’ experience in distance shopping, JD Williams and Company Ltd sells fashion clothing and footwear alongside household and electrical goods in a department-store format. JD Williams also provide financial services to its customers, including flexible credit plans.
Business challenge
JD Williams’s core apparel customers rely on paper catalogues, yet the future lies with younger purchasers who rely almost totally on digital channels. How could the company revitalize its brand appeal?
The benefit
Linking stock, planning and procurement data, JD Williams will be able to unify its bricks-and-mortar business with the digital channel—enabling it to deliver high-quality services at every touchpoint.
Pull Quote
“The culture at IBM Global Business Services clearly delivers on what they promise in ERP implementations, with true consulting value-add.”
—David Hilary, Programme Manager & Finance Transformation Manager
Solution components
IBM® Global Business Services®
Oracle Fusion Financials
Oracle Fusion Procurement
Oracle Fusion Middleware – ODI
SOA Oracle OBIEE Dashboards (Financial Analytics, Procurement & Spend Analytics) for MI
Case study Link
With over 140 years’ experience in distance shopping, JD Williams and Company Ltd sells fashion clothing and footwear alongside household and electrical goods in a department-store format. JD Williams also provide financial services to its customers, including flexible credit plans.
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