1. Chapter 9- Dyadic Relations and Followers
BUA 200- Organizational Leadership

2. LMX Exchange Theory (Leader-Member)
Leader and subordinate mutually define a subordinate role
Relationship formed by personal compatibility and the competence of subordinate
Formed gradually over time
If successful the relationship defines by trust and loyalty

3. Two-Stage Model of Leader/Subordinate Assessment
Two reasons subordinates have poor performance
Internal, lack of effort or ability
External, beyond control of subordinate

4. Guidelines for Correcting Performance Deficiencies
Gather information
Avoid attribution biases
Provide corrective feedback in a timely manner
Be brief in describing deficiency but be specific
Explain adverse impact of deficiencies
Stay professional
Have subordinate identify reasons for inadequacies

5. Guidelines for Correcting Performance Deficiencies (continued)
Ask subordinate suggest remedies
Express confidence in subordinate
Express desire to help
Reach agreements on specific steps to improve
Summarize the discussion and verify improvement strategies

6. Leaders perceived to be competent will retain position
Leaders perceived to be competent will retain position. Leaders perceived to be incompetent will not.

7. Self-Management- steps to improve self
Find out expectations
Take initiative
Keep superior informed
Verify accuracy of information
Encourage honest feedback
Support efforts to make changes
Show appreciation

8. Self-Management- steps to improve self (continued)
Challenge flawed plans in superior proposals
Resist inappropriate influence attempts by superiors
Provide upward coaching when appropriate
Learn to use self-management strategies