1. Business English August 24, 2017
As you come in, turn in your letter of Introduction if you did not turn it in yesterday. Put your things at your desk and then stand in a circle. Be sure that you are standing close enough to the person next to you to whisper to them. When I finish taking role, we will do our bellringer exercise together.

2. Yesterday we… Talked about the difference between revising and editing
Read and edited each others Letters of Introduction
Revised our own letters using the editions and suggestions of our peers

3. Objectives for Today
Students will demonstrate their current proficiency in interpersonal communication skills (listening, oral, written). They will present and listen to personal introductions with partners based on the letters of introduction already written. They will demonstrate effective listening skills through summary responses.
TEKS: E4.24(A), 25, 26; 116(c)(4)(B,E,F); ELPS: c2G, c2I, c3E, c3I, c3J

4. The Basics: Checking your current knowledge & skills…
What is Interpersonal Communication?
Interpersonal communication: is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication.

5. The basics: Checking your current knowledge & skills…
The Importance of Good Interpersonal Communication Skills (Source: LinkedIn Blog)
Listening is a vital interpersonal communication skill
Listening is not the same as hearing
45% of communication time is listening
Active listening helps avoid misunderstandings
Good interpersonal communication skills enable us to work more effectively in groups and teams
Formal (at work) or informal (in social situations)
Almost all jobs require at least some form of team/group work (collaboration)
Interpersonal communication skills are essential to developing other key life skills
Essential to solving problems that occur
Improves the decision-making process

6. The basics: Checking your current knowledge & skills…
The Importance of Strong Oral Communication (Speaking) Skills
Ability to inform, persuade, and direct
Get and keep your audience’s attention
Ability to stand out from the rest
Most people are not skilled at public speaking, having those skills puts you in a better position
Ability to negotiate for better outcomes
Confident speakers are better able to communicate their position and persuade others to it, allowing them to negotiate better outcomes (pay, benefits, working conditions, etc.)
Career enhancement
Employers have and will always value good speaking skills
Source: GeraldGillis.com

7. The basics: Checking your current knowledge & skills…
Using Interpersonal Communication Skills With your desk group… 1. Each group member reads his/her Letter of Introduction. 2. While the letter is being read, the other group members take notes about the information in the letter in the space provided on this page. 3. After the reader is finished, other group members may ask questions about information they may have missed. 4. After each group member is finished reading, each will read back his/her notes to the others. Letter writers will discuss how accurate and complete the notes are.

8. The basics: Checking your current knowledge & skills…
Questions?

9. Homework
No homework tonight!

10. Tomorrow We Will…
Tomorrow we will talk about working collaboratively. We will complete a team building exercise that will test our ability to work with others to make important decisions which will effect the whole team.