1. HP OpenView Network Node Manager
HP OpenView Network Node Manager (NNM) is a network management solution platform for discovery, monitoring, and management of TCP/IP networks.
NNM’s SNMP-based management capabilities provide an enhanced solution for managing network and system devices using SNMP in TCP/IP network environments.
NNM provides fault, performance and configuration management for multivendor TCP/IP networks for a site, campus, or enterprise.

2. HP OV NNM Overview 4. Network manager perform management functions
Discovery
Performance
Tools
3. Use maps/events
to present data
to network
managers
Map
Configuration
Options
Event
Fault
Others
HP OV NNM Platform
2. Build network
data
1. Get data from
and
Send data to
the network
Map
Topology
Object IP
SNMP
Network

3. HP OV NNM Overview Discovery Performance Tools Mapping Configuration
Options
Event
Fault
Others
HP OV NNM Platform
2. Build network
data
Map
Topology
Object IP
SNMP
Network

4. HP OV NNM Event Generation
NNM processes and SNMP agents continuously watch for certain incidents to occur
When an incident occurs, an event is generated
Events are categorized based on the alarm type
Alarm types are user definable
Events are displayed with color coded severity
Severity and color codes are user definable
Event trap configuration
Pre-defined
User-defined generic traps
User-defined specific traps

5. HP OV NNM Options SNMP configuration Event Configuration
Customize event notification messages
Define the type of event notification
Define automatic actions when an event is received.
Create/modify alarm categories
Configure additional actions for the operator
Configure event correlations
SNMP data collection and threshold
SNMP MIB application builder
Load/unload MIB
Network polling configuration
License password

6. Auto Generation of Trouble Tickets
HP OpenView
Allow the administrator to identify “Critical nodes”
Will generate a trouble ticket request automatically when it receives a node-down event for a critical node
Remedy receives the HP OV ticket request
Will generate a ticket if there is not already an open ticket for the critical node - Help Desk Group is notified
Will increment a counter on the ticket if there is already an open ticket - Help Desk Group is notified about the increment