1. Best Practices in Implementing System Changes
Sarah Bauder
Director of Financial Aid
University of MD - College Park
Sharon Hassan,
Goucher College
Rhonda Allen,
Product Manager
SunGard Higher Education
Andy Wood
Director of Development
Oracle Corp.

2. Agenda Introductions / Background Examples of what not to do
Examples of what you should do
Learnings – best practices

3. Goucher College Total 05-06 Enrollment 2,242
Number of Student Loan Borrowers 935
FFELP volume $9,067,156
FAM System
Powerfaids/Aims (Currently)
Powerfaids/SCT PowerCampus (Summer 2006)

4. UMD – College Park Total Enrollment:
Undergrad 24, 000, Grad 9,000
Number of students with loans: 14,125
Loan volume: $108,000,000
FAM system. Sigma

5. SunGard Higher Education
Provides services
Software and Support Services
Implementation and Systems Integration
Strategic Consulting
Technology Management

6. Oracle Provides Applications Student, HR, Financials, CRM, etc
Includes Oracle, PeopleSoft, Siebel, JD Edwards
Databases
Services
Consulting, Implementation, Integration, etc