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Evaluating implicit bias training
Dr Jules Holroyd, Dr Joseph Sweetman
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Evaluation: relative to aims
How well did the session achieve what we intended it to?
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Putative aims -tick boxes -change individual behaviour
-devolve institutional responsibility for dealing with bias/diversity/inclusion to individuals -get people to implement specific strategies to change their own biases -get people to implement specific strategies to change their own behaviour -function better as an organisation (in terms of recruitment/profit/non-diversity related goals) -get people to implement specific strategies to change the way their institution does things -raise awareness about bias -reduce implicit biases -change group behaviour -reduce explicit biases or stereotypes -reduce discrimination -equip people to notice when others are being biased -improve workplace climate -improve inclusion
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Some of these are bad aims (alone)
-tick boxes -devolve institutional responsibility
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Some of these are infeasible aims (on the basis only of engaging in the training session):
-reduce implicit bias [more is needed to do this! Cf. Devine et al 2012, but see Forscher et al 2017] -function better as an institution [issues about using this as a motivating aim?]
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Where we have modest evidence and reasons for optimism:
-reduce explicit biases or stereotypes -equip people to notice when others are being biased
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Where we have modest evidence and reasons for optimism:
-get people to implement specific strategies to change their own biases -get people to implement specific strategies to change their own behaviour (Devine et al 2012; Forscher et al 2017)
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Re: Changing biases and behaviour
NB: changing bias does not seem to be what mediates changes in behaviour (Forscher et al 2017b)
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Some of these aims are such that that we haven’t really begun to look at the relationship between implicit bias training and these aims: -get people to implement specific strategies to change the way their institution does things [requires further follow up – what changes resulted from those changes?]
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Some of these aims are such that that we haven’t really begun to look at the relationship between implicit bias training and these aims: -change group behaviour -reduce discrimination -improve workplace climate -improve inclusion
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What evaluative tools we use will depend on what our aims are:
-Implicit measures? -Self-report measures? -Actual outcomes?
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Issues: -who to ask about outcomes.
People who participated in the session? People who work in the institution? Service users? (Cf Hausman 2014). Hausman: participants reported better awareness of bias. Service users – patients at Veterans Hospital – reported less positive interactions overall with those who had participated in training than those who had not.
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Issues: -trade-offs: is it a win if any individual implements strategies? If some people stereotype more but others implement strategies to change behaviour, is that an acceptable trade-off? Hausman: participants reported better awareness of bias. Service users – patients at Veterans Hospital – reported less positive interactions overall with those who had participated in training than those who had not.
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In sum: We need to think a bit more about what bias training should aim for (and possible tensions between different aims?]; And then about how to evaluate whether those aims have been met. Hausman: participants reported better awareness of bias. Service users – patients at Veterans Hospital – reported less positive interactions overall with those who had participated in training than those who had not.
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