1. Presentation Title Presented by John Smith September 2013
Children, Young People and Families 'Early Help Strategy'
23 May 2019
Robert Henderson, Executive Director, Children, Families and Education
Presentation Title Presented by John Smith September 2013

2. Introduction Ofsted inadequate Recruitment and Retention Early Help
Single Point of Contact
Escalation

3. Our destination …
Where we are going …
How we will get there…

4. Our principles …
The values that guide us …

5. What this means …
We will bring our services closer to the communities they serve through changing where and how we work.
We will use local knowledge and intelligence (e.g. data and feedback) to ensure communities can access the services they need from us and partners, closer to home.

6. Locality working - the what
What do we mean by ‘localities’
6 localities
1 borough
3 areas

7. Locality working - the where
North West
Central West
South West
Bensham Manor
Norbury Park
Norbury & Pollards Hill
West Thornton
Addiscombe West
Broad Green
Fairfield
Selhurst
South Croydon
Waddon
Coulsdon Town
Kenley
Old Coulsdon
Purley & Woodcote
Purley Oaks & Riddlesdown
North East
Central East
South East
New Addington North
New Addington South
Sanderstead
Selsdon & Addington Village
Selsdon Vale & Forestdale
Crystal Palace & Upper Norwood
South Norwood
Thornton Heath
Addiscombe East
Park Hill & Whitgift
Shirley North
Shirley South
Woodside

8. Locality working - the why
Benefits for children, young people and families
Benefits for you
Access to services, support and advice closer to home
Supported by professionals who understand local community and what it is like to be a child or young person growing up there
Help from a network of professionals on the ground who work closely together to provide ‘wrap around’ support (‘tell us once’)
Developing your knowledge, expertise and insights
Stronger working relationships with partners on the ground
Better working relationships with colleagues across CFE and council
Feeling closer to communities you serve – more fulfilling work

9. Locality working - the how
Depending on their role, staff will achieve ‘locality working’ in different ways
Ambassadors
Pioneers
Navigators
Some staff will not fit into these groups (e.g. very small teams or back office roles) however our principle is where we can, we will.

10. Locality working - the how
Joining up with our partners, locally
Integrated health & social care
Emotional health – CCG
Health visiting
Children’s Centre’s > Family centre’s
School Nursing
Speech & Language Therapy and OT
Voluntary sector commissioning
‘Family’ working focused on DV, AMH and ASM
Gateway (homelessness/housing, welfare/benefits)

11. Presentation Title Presented by John Smith September 2013
Croydon Partnership Early Help…
16 May 2019
Robert Henderson, Executive Director, Children, Families and Education
Presentation Title Presented by John Smith September 2013

12. Locality Early Help - What is the vision in Croydon?
Co-located partnership working, including with statutory and voluntary sectors
Locality Early Help teams supported by partners putting in place the right interventions and actively working with families at an intensive level
Partnership Panels
Families supported by one Child and Family Wellbeing assessment
High quality interventions
Working across full age range (0-18)

13. What is the offer?
Realignment of early help under a new - Early Help Best Start Family Solutions Service (FSS) - a partnership based key working service for children and families requiring an intensive/ targeted level of support
Lead Professional function
New locality early help structure (North, Central, South) based in communities – a renewed look at Partnership working
Contact SPOC if you are requesting intensive key working support and support services (through a MARF)
Early Help consultants in the SPOC
A more focused Early Help Assessment & timescales for task completions
Partnership based panels for complex early help families
Access to early help specialist services i.e substance misuse, domestic abuse, youth work and family group conferencing

14. Benefits of our Locality Operating Model
Ease of access - ensuring that all sectors of the Croydon community are in ‘reach’ and have access to ‘localised’ services and support
Consent - gained once
Wanting to work better together across all teams and local agencies
Supporting as early as possible - Building on Eileen Munro’s principles of “Early Help, should mean Early Help”
Minimising the number of assessments and changes of professional
Making full use of our freedoms as a non-statutory service
Delivering interventions based on the needs of children and families, not service structures

15. How will we support you to do this better?
Universal and additional support offer (green and yellow levels of need)
How will we support you to do this better?
- List of services (currently available on Croydon Council’s website)
- Parenting services (requested through a MARF)
-Telephone Consultation discussions with SPOC Early Help consultant and with the possibility of one to one visits
- Access to locality early help teams for support and advice and the ability to use the locality bases for partnership working and touchdown space
- Youth work (tbc)

16. Team Manager Contacts:
Locality Early Help
Team Manager Contacts:
North: Sarah Phillips
Central: Christine Evelyn
South: Natasha Kelly
Early Help Service Manager
Single Point of Contact (SPOC)
(consultations on non urgent cases)
Early Help consultants in the SPOC
Knudage Christensen, Shelley Paddon

17. For further information on the Croydon Partnership Early Help offer visit: