1. Charter Communications
June 10, 2019
Washtenaw County Barrier Busters Meeting
March 27, 2019 ~ Ann Arbor, MI
Charter Communications
Marilyn Passmore, Director, State Government Affairs

3. Providing Superior Products To Meet Our Customers’ Needs
200 Mbps starting speeds in approximately 40% of the homes we serve –and 100 Mbps nearly everywhere else.
Spectrum Internet Gig delivers a 1 Gbps broadband connection (940 Mbps maximum download) across virtually our entire footprint.
Spectrum Mobile combines Charter’s robust Wi-Fi network and the country’s most reliable LTE cellular network.
Spectrum Voice provides unlimited local and long-distance calling.

4. Providing Superior Products To Meet Our Customers’ Needs (continued)
Spectrum Video has more HD channels than any other provider on our all-digital network, featuring a user-friendly Spectrum Guide and inclusive Spectrum Guide Narration.
Diverse program offerings such as Spectrum Mi Plan Latino, with 75+ Spanish language networks, and expanded partnerships with African-American owned or themed networks.
Spectrum TV app allows customers to access to content on platforms including Apple TV, Roku, Android Kindle Fire, Xbox One, and Samsung Smart TV.

6. Skilled, Diverse and Locally Based Workforce
Charter’s prioritization on workforce development helps us attract, train, and retain a highly-skilled, diverse workforce.
Ensure a $15 per hour minimum wage
Charter employs 98,000 people – 14% are veterans, and 46% are people of color.
Provide an average value of $13,400 in annual medical benefits and a generous retirement plan, including up to a 9% of pay company contribution.
Highly regarded, Department of Labor-certified, national Broadband Field Technician Apprenticeship Program
External Diversity & Inclusion Council (EDIC), an external group of accomplished leaders, to advise Charter on how to best enhance diversity and inclusion across the company

7. Investing in Our Communities
Low Cost high speed broadband (30/4Mbps) for low-income families & seniors who qualify
No contracts, no data caps, modem included
170 applications in
Halfway to Company goal of improving 50,000 homes by

9. Investing in Infrastructure
Invested more than $32 billion in network infrastructure and technology since 2014 to bring faster internet speeds to the communities we serve.
Charter customers enjoy faster broadband speeds at a lower cost. Charter’s flagship offering is 200 Mbps in approximately 40% of the homes we serve – 25 times faster than our flagship speed of 8 Mbps eight years ago
Spectrum Enterprise connects over 50 buildings a day to our fiber network, which delivers up to 10 Gbps symmetrical speeds for schools, libraries, hospitals and other community institutions.

10. Investing in Infrastructure, continued
Our industry is working towards realizing a future of 10 gigabit networks, or 10G, in the years ahead.
10G will deliver broadband speeds 10 times faster than what is delivered by today’s networks and will have the speed and capacity to change the way we live.
Eliminating outdated regulations and duplicative fees on broadband which take resources away from network investment are important to realizing this important objective

11. Charter in Washtenaw County

12. Charter in Washtenaw County
Charter’s wired network available in:
Lyndon Township,
Dexter Township,
Webster Township,
Northfield Township and
Salem Township

14. Charter Resources ~ Other Resources https://policy.charter.com/
Other Resources
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