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Connect-Text: Text-message communication to improve kindergarten attendance
Lindsay C. Page, University of Pittsburgh Ken smythe-Leistico, seton hill university
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Connect-Text goal To improve kindergarten attendance by using two-way text message communication to increase parent understanding of attendance patterns and to identify and address family barriers to daily school attendance.
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Why kindergarten? To address high rates of kindergarten chronic absenteeism To foster strong habits of attendance early on To influence parent and household behaviors during a key period of transition when they may be particularly receptive to input
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Why text messaging? Today, nearly all US adults (95%) own a cell phone & the majority of cell phone owners have plans with unlimited text service (Pew Research Center) Texting effective and efficient strategy to engage parents
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How did it work? Kindergarten parents
Personalized weekly text outreach Utility messages: to provide information about school & related family/child opportunities in the community Support messages: to provide positive messages about the importance of attending school and developmentally appropriate learning tips / topics Individualized messages: to provide feedback on child’s attendance Time cost: ~ 30 minutes / week to support 2 classrooms Respond to engage and seek help
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Example messages Utility message: Reminder Parent-Teacher Conference Week: No Classes Thursday (10/15-10/16). Message me to reserve a slot with your teacher. -- Jessie Individualized message: Hi [PARENT NAME], we really missed [CHILD NAME] today. Hope [he/she] feels better tomorrow. The field trip to the zoo will be great. Support message: Reading Rocks! Does [CHILD NAME] have a favorite book? Text back and we’ll share your fav with your teacher.
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Parents engagement with texts
Gratitude for outreach Questions about school Seeking help with basic / urgent needs: Before- and after-school care / enrichment Transportation / shelter / housing Basic resources (clothing) Household items (washing machine) Parents had option to engage in either English or Spanish
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Chronic absenteeism was substantially lower in year of implementation
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Thank you. @linzcpage
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