2. Student Satisfaction Survey Spring 2018 Undergraduate Trends
Office of Institutional Effectiveness

3. Undergraduate Student Sample (n = 1450)
21% response rate
20% response rate

4. Overall Undergraduate Satisfaction with NJIT 5 Year Comparison
Satisfaction Scale: 5 – Very satisfied, 4 – Satisfied, 3 – Neutral, 2 – Dissatisfied, 1 – Very dissatisfied

5. Overall quality of instruction Undergraduate Students Six Year Trend

6. Quality of academic advisement Undergraduate Students Six Year Trend

7. Relevance of coursework to career development Undergraduate Students Six Year Trend

8. Quality of campus life Undergraduate Students Six Year Trend

9. Feeling of community on campus Undergraduate Students Six Year Trend

10. General condition of buildings and grounds Undergraduate Students Six Year Trend

11. The overall usefulness of NJIT’s website Undergraduate Students Six Year Trend

12. Billing and fee payment policies and procedures Undergraduate Students Six Year Trend

13. Overall student satisfaction with the Registrar’s office Undergraduate Students Six Year Trend

14. Overall student satisfaction with the Financial Aid Services Undergraduate Students Six Year Trend

15. Personal security and safety on campus Undergraduate Students Six Year Trend

16. Availability of Parking Undergraduate Undergraduate Students Six Year Trend

17. Relevance of coursework to career development & Opportunities to work with other students in teams Undergraduate Students Six Year Trend

18. Opportunity for involvement in student organizations and events & Availability of cultural and social events Undergraduate Students Six Year Trend

19. Quality and Availability of academic advisement Undergraduate Students Six Year Trend

20. Feeling of community on campus & Quality of Campus Life Undergraduate Students Six Year Trend

21. Overall Student Satisfaction with Registrar, Financial Aid, Bursar, and Library Staff Six Year Trend