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Audit and Risk Indaba Leveraging technology in capacitating internal auditors Opening: Shirley: Welcome and position survey - hand over to Mervin. 5 minutes Opener: Mervin: 5 minutes (Shirley to prep) Andrew : Detail and emerging tech minutes Ahmed: In practice: 15 minutes, maybe Werner : Panel: 45 minutes
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Agenda Setting the scene The impact of technology Moving forward
Closing Emerging tech impact on IA: 1) How IA functions need to advise clients and give confidence on risks and controls as they embrace new tech 2) Evolving the way IA does its work: tools, tech and talent Takeaways from stakeholder feedback: - what organisations are doing to use internal audit is being asked to support as they embrace emerging teh - what IA is doing to fuse together its talent and tech strategy to deliver on this expectation
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Setting the scene Andrew
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01 02 03 Moving at the speed of innovation
2018 State of the Internal Audit Profession Study-PwC’s 14th survey The pace of innovation is accelerating and risk professionals face the growing challenge of helping their organizations ensure effective processes and controls exist while not hindering progress. What you can be doing now 2,500+ survey respondents, including CAEs, CFOs, Audit Committee members, and more than 1,200 stakeholders across 92 countries Assess where Internal Audit stands with its tech-enabled foundation More than 50 stakeholder and CAE interviews conducted across North America, Europe, Australia, Africa and Asia to gain further insights. 01 02 03 56% of Internal Audit leaders are concerned that failing to improve Internal Audit’s technology adoption will diminish its value to their organization North America Europe Australia Africa Asia Evolvers Internal audit functions that are most advanced in their technology journeys are creating departments where technology-enabled talent is the norm. Innovate and be revolutionary whenever possible Fuse technology and talent into a single strategy Cover the high level findings Lead into discussion about emerging tech, how IA needs to up its game to understand, integrate, embrace emerging tech
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What we explored in our survey
Respondents who call their organizations more innovative than those of their peers and consider their risk management programs to be more effective, are 3X more likely to anticipate revenue growth than their less-effective and less-innovative peers. Internal Audit functions who understand innovation’s impact on their organizations’ risk profiles but also fully embrace that impact themselves continue to increase Internal Audit’s relevance and reinforce the function’s role as a trusted advisor. Cover the high level findings Lead into discussion about emerging tech, how IA needs to up its game to understand, integrate, embrace emerging tech
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The impact of technology
Andrew
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Emerging technology Extent of technology
Constant change, increase, improvement \ Challenge for us to stay relevant, informed and up to date
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The essential eight emerging technologies
Robotics Internet of Things Augmented Reality Virtual Reality Blockchain Artificial Intelligence 3D printing Drones Emerging tech impact on IA: 1) How IA functions need to advise clients and give confidence on risks and controls as they embrace new tech 2) Evolving the way IA does its work: tools, tech and talent Takeaways from stakeholder feedback: - what organisations are doing to use internal audit is being asked to support as they embrace emerging teh - what IA is doing to fuse together its talent and tech strategy to deliver on this expectation
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User case 1: Data Analytics - Halo
100,000 Installed instances 42 est. average hours prior to Halo 70% est. cost saving >50 countries 60% est. hours saving 8 est. average SDC hours with Halo Halo automates the analysis of all financial transactions for fraud and error
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Use case 2: Artificial intelligence – GL.ai
What is GL.ai? ML and AI tool that uses judgement to predict fraud in all financial transactions
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Use case 3: SDCs, CoEs and RPA
Service Delivery Centre Centre of Excellence Delivery centre to designed to repeatedly deliver common tasks at low cost Centre containing deep skills in a highly specialized area
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Yet the use of technology remains limited
PwC SOTP
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Why are practitioners not making greater use of technology?
Not enough technology skills Generalist IT auditor not deeply specialized Investment/ budget constraints Don’t understand how to Fear No burning platform Technology oversold Failed initiatives Poor data quality No time Relationship with IT and access to data
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How do we move forward Andrew
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Strategic Shift Strategy People Tools Methodology Culture shift
Need to be more tech savvy Access to deep technical skills Strategy People Tools Methodology Leadership support Roadmap – quick wins Technology plan
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Change management Training on how to use tool
Training – tech use cases Regular peer group learning KPIs to drive time saving KPIs to drive more insights KPIs to drive use of tech
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Evolvers – Successfully fusing technology & talent
90% Technology Talent 73% Use advanced technology collaboration tools and rate well in cost optimization Invest specifically on technology training 82% 72% Evolver Traits Have correct mix of technology, operational and financial skills Utilize analytic and monitoring tools 28% 66% Have team members with advanced technology skills Experiment with predictive risk indicators Emerging tech impact on IA: 1) How IA functions need to advise clients and give confidence on risks and controls as they embrace new tech 2) Evolving the way IA does its work: tools, tech and talent Takeaways from stakeholder feedback: - what organisations are doing to use internal audit is being asked to support as they embrace emerging teh - what IA is doing to fuse together its talent and tech strategy to deliver on this expectation Source: PwC
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What does this mean for risk and internal audit?
3 questions for us 1 2 3 Are we developing the skills to be able to address the needs of our clients? Capabilities Are we suitably involved with the emerging technology ambitions of our organization? Involvement Are we developing new approaches for this technology and embracing the use of the technology in the way WE work Embrace
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Closing comments Combined assurance - dont have equal capabilities so has to be a combined assurance.
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Moving at the speed of innovation : Actions to take now
Risk Management Internal Audit We need to add something on combined assurance
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Innovation, effective risk management and growth go hand-in-hand
The bottom line Innovation, effective risk management and growth go hand-in-hand
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© 2018 PwC. All rights reserved
© 2018 PwC. All rights reserved. PwC refers to the South African member firm or one of its subsidiaries or affiliates, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see for further details. This content is for general information purposes only, and should not be used as a substitute for consultation with professional advisors.
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