1. June 13, 2014 Whats Happening at BHS with WebFOCUS

2. June 13, 2014 About Butler Health System

3. June 13, 2014 About Butler Health System 294 Bed Community Hospital 25 Outpatient Sites Multiple PCP and Specialty Practices Meditech Magic Electronic Medical Record Allscripts and Centricity EMR solutions One full time DBA/DWA One limited time analyst

4. June 13, 2014 BHS and WebFOCUS Purchased WebFOCUS July 2011 Installed Test August 2011 Installed Production September 2011 Installed PMF February 2012 Today 9 Domains and numerous reports and reporting objects deployed to production Over 20 users already trained and actively using InfoAssist

5. June 13, 2014 BHS and WebFOCUS WebFOCUS Components – Portal – InfoAssist – Mobile Favorites – Performance Management Framework – Developer Studio – Report Caster

6. June 13, 2014 WebFOCUS Dashboard

7. June 13, 2014 Helpdesk Management BHS has been through several Helpdesk vendors, and staff have a fragmented knowledge of the various tools The current tool does not provide easy reporting for users or management Users need to be logged in to see their tickets Licensing is per concurrent user so some users hoard a license to see their information

8. June 13, 2014 Helpdesk Management Turned a poorly setup helpdesk system into a dynamic system capable of allowing managers and employees to extract trusted statistics Supported Helpdesk LEAN initiative by providing timely analysis Augmented license shortage by allowing users to have a portal based dashboard listing ticket assignments

9. June 13, 2014 Helpdesk Management Primary techonologies used – Portal – Standard Reports – Active Reports – Developer Studio – InfoAssist – ReportCaster

10. June 13, 2014 Helpdesk Management An example of a nightly ReportCaster report inside Developer Studio

11. June 13, 2014 Helpdesk Management A Reporting Object inside InfoAssist

12. June 13, 2014 Infection Control Hospitals are under a state mandate to report infection statistics The current reporting methodology is designed for a non-electronic facility The current methodology expects a daily survey of all patient beds Impractical for a larger facility with electronic documentation

13. June 13, 2014 Infection Control Created a datamart that captures every patient with a specific device insertion Crossed this data by day and hour Allowed the Infection Control team to find the highest and lowest utilization by hour of the day across multiple years Used this data to then choose the best hour of the day, and run daily reports for regulators

14. June 13, 2014 Infection Control CENSORED

15. June 13, 2014 ED Throughput Goal: reduce length of stay for Emergency Department patients Measured from arrival to triage, arrival to doctor, arrival to depart, and from decision to admit till depart times Needed an at a glace way to provide status to teams and a way to get more detailed information for further analysis

16. June 13, 2014 ED Throughput Choose a multi option approach Step 1 – Stored Procedures with Managed Reporting Step 2 – Active Reports Step 3 - InfoAssist

17. June 13, 2014 ED Throughput – Step 1 Created a data collection tool for the project team in Developer Studio This provides a simple analysis of their progress at a glance Months are clickable with simple drill downs to detailed reports

18. June 13, 2014 ED Throughput – Step 1 A Clinical Quality Data Collection Report

19. June 13, 2014 ED Throughput – Step 2 Provided a quick Active Report to the team leads to help analyze patterns and find bad data Active Reports allowed for users to export the filtered data quickly into Excel where they were more comfortable working initially

20. June 13, 2014 ED Throughput – Step 2 An example of an Active Report in use by the project team

21. June 13, 2014 ED Throughput – Step 3 Provided a simple Patient Visit Summary Reporting Object to the team lead and power user She was able to, with minimal training, begin to generate her own reports and deliver them to the nursing directors This had a huge impact on Information Systems by reducing DBA time needed for the project

22. June 13, 2014 Meaningful Use Hospitals are now being asked to participate in programs to prove they are making use of Electronic Medical Record Technologies Butler is building a Performance Management Framework dashboard to help Eligible Providers track their compliance Currently in progress

23. June 13, 2014 Meaningful Use

24. June 13, 2014 Next Steps Fine tune PMF/Meaningful Use project Create a structured weekly financial report for department heads Continue deploying additional reports and objects to support clinical quality initiatives Train up even more users on InfoAssist Begin to deploy more applications over Mobile Favorites to iPad and Android tablets

25. June 13, 2014 Questions Questions? Contact Information: – Edward.Smith@butlerhealthsystem.org – www.butlerhealthsystem.org Thank You!

26. June 13, 2014 Thank You From Butler Health System