1. Steward Grievance Packet
CWA Local 3642

2. Thank You

3. Shop Steward Report Form
Fill in all the blanks.
Use this page to develop your talking points with CCM and discussion with the agent.
The information here will be useful in any future steps.

4. Grievance Form
Once you fill out this form CWA is on the clock. Use the contract to know your dates. Every second counts. You must obtain a managers signature and date and then turn in the form. (Leona’s Desk underneath keyboard face down/ /Fax) Note who signed grievance and when. Once a decision is rendered from AA “you” must accept or appeal the decision, date and file grievance. Original to AA, copy for your records and copy for CWA.

5. EXAMPLE How to create a grievance number assigned to each grievance?
This is a sample of a filled in grievance form
How to create a grievance number assigned to each grievance?
First two digits: calendar year
Next six digits Employee EWF #
Last two digits which step filing 1 or 2
If ever there is a step 2 requested both the agent and steward must print and sign the grievance form.
/Fax to

6. Authorization Form
This form must be filled out and signed by employee anywhere on the document (print and sign and date.)

7. Accounting For Your Time Off The Phones
Please utilize this form to ensure you're accounting for your time off the phones and justify being off the phones.
This document needs to be submitted with your documents.

8. Shop Steward Checklist
Please go down this list to ensure you didn’t miss anything.
Reach out to any of your Eboard to assist or any other experienced stewards. We’re a team and we learn from each other.

9. Shop Steward Checklist Continued

10. Last Thing Have you filled in all blanks? Have you made your copies?
Submit the packet to any of your Eboard members listed on this page to the right.

11. THANK YOU
CWA Local 3642