1. Shop Strategies

2. What to do when a product is expired… 1. Show your ticket 2. Call the manager 3. The supermarket calls the head office 4. A Health Inspector comes 4. The supermarket removes the expired product 5. The supermarket is sanctioned 6. The product is replaced These rules are supervised by the Ministry of Health

3. SUPERMARKET STRATEGIES It is divided into food sections. It is divided into food sections. Supermarkets use colour to identify different sections. Supermarkets use colour to identify different sections.

4. Food samplings are used to launch new products. Food samplings are used to launch new products. Basic stuff is distributed all around the supermarket Basic stuff is distributed all around the supermarket

5. There are special offerings monthly Expired and open products are sent back to the head office

6. Stories in the supermarket 1. One day, I was at home and I wanted to watch a film. I went to the kitchen looking for popcorn and a soft drink, but there wasn't any left. I went to the supermarket to buy the things I needed. When I took them I noticed that one of them had expired so I asked the shop assistant for help. He told me to call the supermarket manager to solve the problem. When I asked the manager why the expired product was still on sale, he replied that he had already removed it from the shelf. He said he would throw the product into the bin.

7. 2. Our Danish and Romanian mates came to Guadalajara. We planned to have a party. To prepare it we needed to buy some things, so we went to the supermarket. We wanted to take some packets of chips. We saw one packet open. We didnt know what to do so we told the manager. They removed the product immediately.

8. 3. I went shopping with my mum as we usually do every month. When we finished buying, we revised the ticket. We realized that they had overcharged us for a product. They refunded us the money.

9. plan of the supermarket

10. Orange Group Orange Group José Gandia Marta Peco Lucia Camacho Alejandro Barriopedro Sara García