1. Trip Card Program Student Group Travel

2. Is a Trip Card the Answer?
YES
When it’s truly student travel.
When more than one student is traveling.
When a TWU employee is traveling with the students. NO
A student is traveling by herself.
The students are traveling as TWU employees rather than students.
Even if they’re student employees.

3. How to Receive a Trip Card
Complete the Request for Trip Card form.
Request at least 10 business days before trip begins.
International trips require a 20 business day lead time.
Accuracy matters.
the request form to
Receive confirmation
Five days before trip – look for regarding pickup.
Traveler must pick up card in person and present photo ID.
Traveler will need to create PIN using provided instructions.

4. Allowed Baggage fees Hotel costs – employee and student
Meals – employee and student
Parking
Taxis/Shuttles/Lyft/Uber/Buses
Incidentals
Tickets/Admission costs
Gas for rental cars
Rental cars
All TWU employee chaperone expenses

5. Be mindful of this while traveling with a Trip Card.
Disallowed
Personal Items
Hygiene, reading material, medicine
Alcohol
Weapons/ammunition
Not many types of purchases will decline. This is to make sure all possible needs of our students are covered. This also means it’s easy to make disallowed purchases.
Be mindful of this while traveling with a Trip Card.

6. Troubleshooting Charge is declined Have a Plan B Try again
Be certain to use the correct PIN
At a gas pump? Use correct zip code.
Still declining:
During business hours? Call the Travel Coordinator at
Outside of business hours? Call Citibank at the number on the back of your card.
Outside of business hours and Citibank can’t help you? Text the emergency number on the information sheet provided when you picked up the Trip Card.
Have a Plan B
We will do our very best to make sure the card will work in your situation, but never travel without a backup plan.
If you use personal funds, you will be reimbursed asap via Check Request once you return.

7. After the Trip Destroy the card. Complete reconciliation in GCMS.
Submit reconciliation and receipts within 7 business days of the last day of the trip.
All receipts are required, and they must be itemized.
Failure to follow proper procedure could affect your ability to use a Trip Card in the future.