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Corporate Communication
Focus on the research support agency ORGANISATIONAL communication separate strategy for INTERNAL (employees) and EXTERNAL
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Communication is a SHARED responsibility, with the communication group in a catalytic, coordinating and facilitating role.
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INTERNAL COMMUNICATION
SHORT TERM Change communication Build communication capacity Foundation for culture and values Communication mission, vision, objectives Achieve buy-in and commitment
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INTERNAL COMMUNICATION
LONG TERM Move towards knowledge organisation - culture of sharing knowledge and information Promote effective use of communication technology and media Sustain staff commitment Positivity, trust, commitment, motivation
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INTERNAL COMMUNICATION
Way Forward Roles, responsibilities and tactics must be developed in close alliance with HR (Patrick) and Knowledge Management (Rivka)
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External Communication
Branding Image Building Profiling the NRF Coordinating Networking Adding value - serving business needs
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Objectives of External Communication
Position the NRF within the NSI / South African science arena International profile and recognition for the NRF Direct contribution to achievement of each of the organisational objectives and business development priorities
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External Communication: WHAT AND WHO - Define key messages; deliver to the right targets; (HOW = tactics; Integrate print, electronic and face-to-face)
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External COMMUNICATION
SUGGESTED WAY FORWARD Benchmarking / audit of “current” reputation, status / perceptions ??? Develop key messages / content of positioning Define priority target audiences Clarify roles of key communicators Develop and implement tactics Policies and evaluation
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