2. The Information, Advice and Support Service Network
The Information, Advice and Support Services (IASS) Network provides training and support to Information, Advice and Support (IAS) services to enable them to provide accurate IAS to children, young people and their parents on education, health and social care matters relating to their special educational needs and disabilities. The IASS Network is funded by the Department for Education (DfE).

3. What does a good SEND IASS look like?

4. C&F Act: Section 32 – Advice & Information
Who must receive IAS
On what?
Parent of child/YP with SEN
Matters relating to the child's SEN
Parent of child/YP with a disability
Matters relating the child disabilities
Child with SEN
Child with a disability
Young person with SEN
Matters relating to the young persons SEN
Young person with a disability
Matters relating to the young persons disabilities

5. Matters Relating to….. Education Health Social Care
Setting based – Initial concerns, SEN Support, Care plans, medicines/treatment, exclusions, complaints
EHCP’s - request for assessment, views, understanding, what goes where…, appeals
Short Breaks
Mental Health
LD health checks

6. Provision of Impartial IAS - SEND Code of Practice
Chapter 2 – Impartial Information, Advice and Support
A dedicated and easily identifiable service;
Built on pre existing Parent Partnership Service to create an Information, Advice and Support Service;
Young people must be able to access IAS independently from their parents;
Children must be able to access IAS independently from their parents;
Should be impartial, confidential, arms length, free and accessible.
Frequently poorly understood and resourced

7. Minimum Standards…

8. Are apparently too dull…..
Minimum Standards
Are apparently too dull…..

9. Where are they? Web page:
advice-and-support-services- network/resources/minimum-standards-iass
Min standards - es/uploads/documents/Minimum%20StandardsFINAL%2 0with%20DfE%20DH%20logos_0.pdf  
Easy read:
es/uploads/documents/Easy%20read%20Minimum%20S tandards%20final%20edit_0.pdf

10. 1. Commissioning, governance and management arrangements (cont.)
1.3 The IASS provides an all year-round flexible service which is open during normal office hours and includes a direct helpline with 24-hour answer machine, call back and signposting service, including linking to the national SEND helpline.
1.5 The IASS is, and is seen by service users to be, an arm’s length, confidential, dedicated and easily identifiable service, separate from the LA, CCG and/or host organisation.

11. Minimum Standards
3.4 The IASS provides advocacy support for individual children, young people, and parents that empowers them to express their views and wishes and helps them to understand and exercise their rights in matters including exclusion, complaints, SEND processes, and SEND appeals.

12. Advocacy and IASS An advocate can: listen to your views and concerns
help you explore your options and rights (without pressuring you)
provide information to help you make informed decisions
help you contact relevant people, or contact them on your behalf
accompany you and support you in meetings or appointments.

13. Minimum Standards
3.5 The IASS provides information, advice and support before, during and following a SEND Tribunal appeal in a range of different ways, dependent on the needs of the parent or young person. This will include representation during the hearing if the parent or YP is unable to do so.

14. South West Funding Local Authority Pop 0-25 IASS 17/18 £
FTE 18/19
Vols 18/19
Health Input
£ per head (18/19)
IASS % Diff 17/ /19
Bath & N.E Somerset
67,101
135,265
105,786
91,321
3.89 5 Y
1.36
68%
Bournemouth
62,952
70,400
73,700
DNS
N/A
Bristol
167,035
54,716
53,539
3.33 2
0.33
100%
Cornwall (& Isle of Scilly)
156,643
55,196
11,537
85,667
2.60 1
0.55
155%
Devon
216,113
225,000
335,000
293,000
6.40 15
130%
Dorset
106,311
64,000
89,005
67,099
2.70
0.63
105%
Gloucestershire
181,688
90,000
412,202
97,000
1.70
0.53
108%
North Somerset
58,822
48,416
56,950
1.93 3
0.82
Plymouth
88,532
239,004
225,012
246,095
7.00
2.78
103%
Poole
42,700
77,664
82,959
79,443
1.60
1.86
102%
Somerset
153,188
169,500
169,100
107,800
4.88
0.70
64%
South Gloucestershire
85,837
53,040
54,050
1.91
Swindon
68,293
66,300
73,000
63,000
0.92
95%
Torbay
35,911
45,000
49,300
2.00
1.25
Wiltshire
143,910
62,578
58,465
59,209
1.80
0.41
 Total/ Average
1,635,036
104,006
128,254
99,415
3.10
2.7
0.94

15. Funding
Adequate resourcing is not all that’s needed to be good, but it is impossible to be good without it.
Each IASS should have enough money and workers to do all the
things in the minimum standards

16. What is an Information Advice and Support programme?
Our aim is to seek IAS Service compliance and service improvements over time through contracting, training, strategic advice and support, governance & accountability
A programme led by CDC but delivered in partnership
Information, Advice and Support Network (IASSN)
Contact helpline
IPSEA
Expertise of the Independent Support programme
20 million government investment over two years
139 IAS Services (out of 152) under contract to date in year 1

17. For further queries/discussion on the IASS Minimum Standards:
Daisy Russell, IASP Practice & Policy Manager –
&