1. Remote Coding: Best Practices and Strategies AHIMA 2016

2. GeBBS Global Footprint
Founded in 2005, GeBBS has developed a global footprint ready to meet your desired needs.
We are headquartered in California, where a majority of our leadership and client service works. We have resources throughout the US, along with even larger resources in Mumbai and Manila. Mumbai and Aurangabad, India support our billing and coding solutions. Manila, Philippines supports our patient access solutions, including call center. With your specific needs, we will work with you to figure out the right locale for you. We have the flexibility from US and global delivery centers employing 4,000+ professionals – all staff with W2s – ready to meet your specific needs. We do not subcontract.
United
States
Philippines
(Manila)
India
(Mumbai & Aurangabad)
HQ in Los Angeles, CA
Global footprint – 6 locations in 3 countries
4,000+ employees
All employees are GeBBS W2’s
No subcontractors
Strong infrastructure

3. A case study in global service delivery Norwegian American Hospital
What makes GeBBS Healthcare Solutions uniquely positioned to help your organization in the face of these pain points?
Here are several of the GeBBS differentiators in overview, which we will elaborate on during this presentation:
GeBBS delivers a comprehensive solution portfolio with end-to-end customizable Revenue Cycle Management solutions.
Our proprietary workflow and analytic technology solutions are built to industry standards so that we have unique advantages for our
clients.
The global footprint extends not just from our Los Angeles-area headquarters, but also with flexibility from US and global delivery centers
employing over 4,000 professionals.
Our staff has deep domain expertise and service delivery leadership coming from diverse healthcare organizations and specialties. This
includes for example GeBBS investing tens to hundreds of thousands of dollars making sure our coders are and maintain their AAPC
and AHIMA certifications.
We have rigorous compliance and security in place. This includes HIPAA compliance with SSAE 16 Type II security of PHI, data,
network, hardware/software, and physical infrastructure.
A case study in global service delivery
Norwegian American Hospital
Challenges
Growing Backlog of 1,400 accounts
Increasing A/R
Budget concerns
Coder Salaries
Other vendor prices
Inadequate QA / External audit
Expensive to staff
Inadequate Volume
Inconsistent audits and reports
Documentation / Education
Rigorous
Compliance &
Security
Global
Footprint

4. Selecting the right vendor partner
What makes GeBBS Healthcare Solutions uniquely positioned to help your organization in the face of these pain points?
Here are several of the GeBBS differentiators in overview, which we will elaborate on during this presentation:
GeBBS delivers a comprehensive solution portfolio with end-to-end customizable Revenue Cycle Management solutions.
Our proprietary workflow and analytic technology solutions are built to industry standards so that we have unique advantages for our
clients.
The global footprint extends not just from our Los Angeles-area headquarters, but also with flexibility from US and global delivery centers
employing over 4,000 professionals.
Our staff has deep domain expertise and service delivery leadership coming from diverse healthcare organizations and specialties. This
includes for example GeBBS investing tens to hundreds of thousands of dollars making sure our coders are and maintain their AAPC
and AHIMA certifications.
We have rigorous compliance and security in place. This includes HIPAA compliance with SSAE 16 Type II security of PHI, data,
network, hardware/software, and physical infrastructure.
Selecting the right vendor partner
Suite of services
Engage in discussions with other departments
Think beyond a single immediate need
Management and Oversight
Staff Qualifications
Scalability
Staff availability and Schedules
Timeframe/urgency of need
Technology
Security

5. The GeBBS FlexCode Model
What makes GeBBS Healthcare Solutions uniquely positioned to help your organization in the face of these pain points?
Here are several of the GeBBS differentiators in overview, which we will elaborate on during this presentation:
GeBBS delivers a comprehensive solution portfolio with end-to-end customizable Revenue Cycle Management solutions.
Our proprietary workflow and analytic technology solutions are built to industry standards so that we have unique advantages for our
clients.
The global footprint extends not just from our Los Angeles-area headquarters, but also with flexibility from US and global delivery centers
employing over 4,000 professionals.
Our staff has deep domain expertise and service delivery leadership coming from diverse healthcare organizations and specialties. This
includes for example GeBBS investing tens to hundreds of thousands of dollars making sure our coders are and maintain their AAPC
and AHIMA certifications.
We have rigorous compliance and security in place. This includes HIPAA compliance with SSAE 16 Type II security of PHI, data,
network, hardware/software, and physical infrastructure.
The GeBBS FlexCode Model
Suite of services
Workflow & Distribution
Staff Qualifications
Scalability
Management and Oversight
Continuous Education
Technology
Security
Global
Footprint

6. Rigorous Compliance & Security
We take security of our customers’ data very seriously. Since our inception, we have invested significantly in our information security management
systems.
We have implemented rigorous security policies at a PHI, data, application, hardware, network and physical infrastructure level. For example, all of our
delivery centers have physical safeguards, such as the manning of entrances by security guards and all employees needing to pass through biometric
scanners to enter facilities. Another example, all the computers used by our delivery personnel do not have removable storage devices such as USBs,
as well as access to the Internet and printers to support data security. Our approach to risk management is to segregate risks that need to be managed
by line functions and those that need to be managed centrally.
GeBBS is SSAE 16 Type II certified, an auditing standard for service organizations that is independently reviewed annually by KPMG to ensure
service organizational controls are in place.
GeBBS is HIPAA compliant with annual certification and training/retraining of all delivery staff, including a dedicated HIPAA Compliance Officer at
each delivery facility.
IT Certifications ISO 9001 provides the framework for a formal quality management system and the requirements of an information security
management system that complies with ISO The integration of these two standards enables GeBBS to comply with an increasing number of
legal and regulatory requirements and enables the adoption of an integrated approach to security compliance management.
All staff are GeBBS W2 employees. We do not subcontract. This allows us to consistently follow our rigorous security standards.
Rigorous Compliance & Security

7. Service Implementation
What makes GeBBS Healthcare Solutions uniquely positioned to help your organization in the face of these pain points?
Here are several of the GeBBS differentiators in overview, which we will elaborate on during this presentation:
GeBBS delivers a comprehensive solution portfolio with end-to-end customizable Revenue Cycle Management solutions.
Our proprietary workflow and analytic technology solutions are built to industry standards so that we have unique advantages for our
clients.
The global footprint extends not just from our Los Angeles-area headquarters, but also with flexibility from US and global delivery centers
employing over 4,000 professionals.
Our staff has deep domain expertise and service delivery leadership coming from diverse healthcare organizations and specialties. This
includes for example GeBBS investing tens to hundreds of thousands of dollars making sure our coders are and maintain their AAPC
and AHIMA certifications.
We have rigorous compliance and security in place. This includes HIPAA compliance with SSAE 16 Type II security of PHI, data,
network, hardware/software, and physical infrastructure.
Service Implementation
Scoping of Services
Staffing model
Establish workflow
Ramp up period
Company culture
Test the Waters?
Oversight
Ongoing Support
&
Security
Global
Footprint

8. Benefits of GeBBS’ Solutions
What makes GeBBS Healthcare Solutions uniquely positioned to help your organization in the face of these pain points?
Here are several of the GeBBS differentiators in overview, which we will elaborate on during this presentation:
GeBBS delivers a comprehensive solution portfolio with end-to-end customizable Revenue Cycle Management solutions.
Our proprietary workflow and analytic technology solutions are built to industry standards so that we have unique advantages for our
clients.
The global footprint extends not just from our Los Angeles-area headquarters, but also with flexibility from US and global delivery centers
employing over 4,000 professionals.
Our staff has deep domain expertise and service delivery leadership coming from diverse healthcare organizations and specialties. This
includes for example GeBBS investing tens to hundreds of thousands of dollars making sure our coders are and maintain their AAPC
and AHIMA certifications.
We have rigorous compliance and security in place. This includes HIPAA compliance with SSAE 16 Type II security of PHI, data,
network, hardware/software, and physical infrastructure.
Benefits of GeBBS’ Solutions
Cost Savings
Quality
Turnaround Time
Access to Services
Technology
Oversight
Communication
Global
Footprint

9. Jerry Jorgensen, RHIA, CCS
Thank You!
Jerry Jorgensen, RHIA, CCS
VP Operations