1. Administration Officer (AO)
Candidate Pack
Administration Officer (AO)

2. Recruitment Processes Indicative Timeline
Welcome
About the MMO
Vacancy Description
Recruitment Processes
Indicative Timeline
Terms, Conditions and Benefits
Candidate Information Pack

3. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
The Marine Management Organisation (MMO) is an executive non-departmental public body of the Department for Environment, Food and Rural Affairs.
We license and regulate marine activities in the seas around England and Wales so that they're carried out in a sustainable way.
We’re responsible for:
Managing and monitoring fishing fleet sizes and quotas for catches.
Ensuring compliance with fisheries regulations, such as fishing vessel licences and quotas for fish and seafood.
Managing funding programmes for fisheries activities.
Planning and licensing for marine construction, deposits and dredging that may have an environmental, economic or social impact.
Making marine nature conservation byelaws.
Dealing with marine pollution emergencies, including oil spills.
Helping to prevent illegal, unregulated and unreported fishing worldwide.
Producing marine plans to include all marine activities, including those we don’t directly regulate.
More information about our work is on the GOV.UK website.
“The Marine Management Organisation is committed to its staff and believes in investing in their wellbeing and learning and development.
We strive to be an Organisation that creates an environment in which staff are able to identify and share good practice, celebrate success and encourage positive attitudes towards diversity.”
John Tuckett, CEO
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4. CASE STUDY – A Day in the Life of an MMO Coastal Admin Officer
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
CASE STUDY – A Day in the Life of an MMO Coastal Admin Officer
No two days are the same as you never quite know what is going to turn up in the post, who is going to call, or who is going to come in to Reception with a query.
The first job of a typical day is to go through the answer machine messages, open s that have come in overnight to the office mail box and open the post.
Once the Marine Officers arrive in from the local market they tend to bring lots of paperwork with them, which we sort through and enter onto our MMO Database. This can range from recording vessel trip data to sales data from the Markets, as well as individual sales notes from various Buyers. Once logged onto our system we also check all the electronic data that has come in from vessels and look at any that have been flagged up with errors. We also receive a lot of electronic sales notes from Buyers for vessels and often need to add missing gear and area information to these.
As we are generally small offices we answer the phone throughout the day and queries can range from “How much Cod am I allowed to catch this month?”, Days at sea transfer enquiries, problems with Users logging on to our Portal, Fishing Vessel Licence transactions questions and many others.
Throughout the year we also do various audits and chase for missing information. This can range from missing Landing Declarations, sales notes, transport documentation or monthly shellfish returns.
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5. The post is for 37 hours a week.
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Job Title: Administration Officer
Grade: AO
Location: Poole
Vacancy Reference:
Salary: £ 19, 241 (pro rata)
About the Job
We are currently looking to strengthen our admin team in the South East and have a vacancy at our Poole Office.
The post is for 37 hours a week.
You will be responsible for ensuring the smooth running of the office and be the first point of contact for our customers.
You will work closely with our customers, checking information for accuracy, collecting data and information and giving advice and guidance within your work areas.
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6. Main Duties and Accountabilities
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Job Title: Administration Officer
Grade: AO
Location: Poole
Vacancy Reference:
Salary: £ 19, 241 (pro rata)
Main Duties and Accountabilities
Day to day admin support to the office - Ensuring incoming/outgoing mail is processed. Answering telephone and dealing with visitors to reception. Maintaining office filing system and arranging all office meetings and taking minutes when required.
Data Entry – Process large volumes of catch and landing data both paper and electronic. Identifying incorrect submissions and discrepancies and raising to appropriate managers. Cross checking landing against sales information.
You may be responsible for booking travel and accommodation for colleagues as well as purchasing equipment using online systems.
Shellfish Monitoring – assist colleagues with the shellfish monitoring process. Record forms on a spreadsheet, chase missing returns and store on our electronic database.
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7. Excellent communication and customer service skills.
Welcome
Background
Vacancy
Process
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T’s & C’s
Essential Criteria
Excellent communication and customer service skills.
Ability to input large volumes of data accurately while identifying errors.
Good computer skills with the ability to produce and maintain documents in Microsoft word and excel.
Ability to multi task and manage conflicting needs of customers.
Good organisational skills.
Ability and experience to provide an effective admin support service to the MMO area team.
Good team working skills are essential.
A flexible and adaptable approach to your work.
Job Title: Administration Officer
Grade: AO
Location: Poole
Vacancy Reference:
Salary: £ 19, 241 (pro rata)
Candidate Information Pack

8. Desirable criteria for this role
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Background
Vacancy
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T’s & C’s
Desirable criteria for this role
A general interest in the marine environment and a strong desire to make a difference to it through the contribution you can make.
Competency Profile
The core competencies for this role are:-
Delivering at Pace
Collaborating and Partnering
Managing a Quality Service
Changing and Improving
For further information on the MMO competency framework please visit GOV.UK
Job Title: Administration Officer
Grade: AO
Location: Poole
Vacancy Reference:
Salary: £ 19, 241 (pro rata)
Candidate Information Pack

9. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
How to Apply
All of our jobs are advertised on the Civil Service Jobs website.
You must download and complete a copy of the MMO CV Template as part of your application. This should
then be attached to your application.
Please note:- Your application will not be sifted if you do not use the standard MMO CV Template.
Once the vacancy has closed, you will be ed a unique link to enable you to complete the Civil Service
Judgement Test. You will have 5 days to complete the test.
Sift and Interviews
Applications will be sifted using your Civil Service Judgement Test Score, and your CV to establish whether
you meet the essential criteria.
Please note:- Feedback will not be given at sift stage.
The interview will consist of a 1 hour competency based interview.
Further Information
If you have any questions about applying for this role please contact:
Name: Naomi Williams (South East Area Administrative Manager)
Tel:
Candidate Information Pack

10. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Indicative Timeline
Please note these dates are only indicative at this stage and could be subject to change.
If you are unable to meet these timeframes, please let us know by contacting;
Name: Naomi Williams (South Eastern Area Administrative Manager)
Tel:
Week commencing
Anticipated start date
Week commencing
Outcome
Week commencing
Interviews –
Sift period*
Closing date
April 2019
June 2019
Interviews will take place at .
* The sift will include an online situational judgement test as an initial sift, links to the test will be sent via .
Candidate Information Pack

11. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Appointment Term:
Location: Poole
Working Arrangements:
Salary :
Pension:
Permanent
Full time 37 hours a week
With competitive maternity, paternity and parental leave we also recognise the importance of a good work-life balance and offer flexible working and a family friendly approach to work.
£19,241 (pro rata)
“New entrants to the Civil Service will start on the salary band minimum.
Existing Civil Servants applying on level transfer will transfer in on their current salary providing it is within the salary range. If you are on a lower salary then you will transfer in on the salary range minimum. Existing Civil Servants applying on promotion will transfer in on the salary range minimum.”
Your pension is a valuable part of your total reward package where:
The employer makes a significant contribution to the cost of your pension.
Your contributions come out of your salary before any tax is taken. This means, if you pay tax, your take-home pay will not be reduced by the full amount of your contribution; and
Your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire. For more information, visit
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12. Candidate Information Pack
Welcome
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Leave Allowance:
Training and Development:
Other Benefits:
30 days (pro-rated for part time staff), 10 and a half day’s public and privilege holidays and flexible working.
We are committed to investing in our staff and offer a range of work based training and qualifications, coaching and mentoring opportunities and a guaranteed five days of learning a year.
Childcare - the Civil Service recognises that many staff balance working lives with the demands of a family life and offers support with childcare and holiday play schemes costs by providing childcare vouchers for staff who meet the eligibility criteria.
Special leave.
Sick pay.
Salary advances.
Interest free season ticket and bicycle loans.
Defra discount scheme.
Employee Assistance Programme.
Eye care.
Trade Unions.
Mediation service.
Volunteering.
Staff networking pages.
Some sites also offer onsite facilities including fitness centres and staff canteens.
Candidate Information Pack

13. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Eligibility:
Nationality:
Reserved for UK Nationals:
This post is advertised to suitably qualified people in the external market, and to existing Civil Servants and those in accredited Non Departmental Public Bodies.
All jobs listed in our current vacancies are open to:
EC nationals
members of the Commonwealth, European Economic Area (EEA) and certain non-EEA family members
Candidates from the Commonwealth must be free from any restrictions to reside and take up employment in the UK.
As part of our selection process, successful candidates will be asked to provide, in confidence, evidence of entitlement to work in the UK and to provide references for your character and health. We will usually ask for documentary evidence of your nationality and other personal details to enable us to start taking up references, health and security clearance checks. We will tell you what you need to bring with you if you are invited to attend an assessment centre.
Certain posts, notably those concerned with security and intelligence, might be reserved for British citizens, but this will not normally prevent access to a wide range of developmental opportunities within the Civil Service.
This is not a reserved post.
Candidate Information Pack

14. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Security Clearance:
Conflicts of interest:
Pre-employment checks will be undertaken in accordance with the HM Government Baseline Personnel Security Standard (BPSS). The BPSS comprises verification of four main elements:
Identity
employment history for the last three years
nationality and immigration status, including the right to work
criminal records check for unspent convictions also known as a Disclosure and Barring Service (DBS) checks.
In some circumstances enhanced checks may also be required however candidates will be advised if this is the case.
Additionally, successful candidates are required to give a reasonable account of any significant periods (six months or more in the past three years) of time spent abroad.
The DBS checks are designed to provide clarity on any unspent convictions and therefore the provisions of the Rehabilitation of Offenders Act (1974) apply.
Candidates must note the requirement to declare any interests they may have that might cause questions to be raised about their approach to the business of the Department. They are required to declare any relevant business interests, shareholdings, positions of authority, retainers, consultancy arrangements or other connections with commercial, public or voluntary bodies, both for themselves and for their spouses/partners. The successful candidate will be required to give up any conflicting interests and his/her other business and financial interests may be published.
Candidate Information Pack

15. Candidate Information Pack
Welcome
Background
Vacancy
Process
Timeline
T’s & C’s
Equality and Diversity:
Civil Service Code:
The Marine Management Organisation is committed to being an equal opportunities employer. We value and welcome diversity. We aim to develop all our staff to enable them to make a full contribution to meeting the Department's objectives, and to fulfil their own potential on merit. We will not tolerate harassment or other unfair discrimination on grounds of sex, marital status, race, colour, nationality, ethnic origin, disability, age, religion or sexual orientation. We will promote and support the use of a range of flexible working patterns to enable staff to balance home and work responsibilities; and we will treat people fairly irrespective of their working arrangements.
Under the terms of the Equality Act 2010, we are legally required to consider making reasonable adjustments to ensure that disabled people are not disadvantaged in the recruitment and selection process. We are therefore committed to meeting, wherever possible, any needs you specify in your application. We will also consider any reasonable adjustments under the terms of the Act to enable any applicant with a
disability (as defined under the Act) to meet the requirements of the post.
We offer a Guaranteed Interview Scheme for people with disabilities (as defined by the Equality Act 2010) who meet the minimum criteria for appointment.
All civil servants are subject to the provisions of the Civil Service Code that details the
Civil Service values, standards of behaviour and rights and responsibilities.
For further information, visit GOV.UK.
Candidate Information Pack