1. Role of students in quality
Learning skills Block
College of Medicine
November 2018

2. OUTLİNE What is Quality? Total Quality Management
Role of students in quality and accreditation
Accreditation

3. WHAT IS QUALITY?
We quite often use the phrase “poor Quality” or “good Quality” but what does “Quality” actually mean?

4. Which of these are quality products?

5. QUALITY IN DIFFERENT AREAS OF SOCIETY
Examples
Airlines
On-time, comfortable, low-cost service
Health Care
Correct diagnosis, minimum wait time, lower cost, security
Food Services
Good product, fast delivery, good environment
Postal Services
fast delivery, correct delivery, cost containment
Academia
Proper preparation for future, on-time knowledge delivery
Consumer Products
Properly made, defect-free, cost effective
Insurance
Payoff on time, reasonable cost
Automotive
Defect-free
Communications
Clearer, faster, cheaper service

6. DEFINITIONS OF QUALITY
General definition: excellence
Product-based definition: quantities of product attributes
User-based definition: fitness for intended use; meeting or exceeding user expectations
Value-based definition: quality vs. price
Manufacturing-based definition: conformance to specifications

7. QUALITY DOES NOT OCCUR BY ACCIDENT
What does the stakeholders actually want?
Identify, understand and agree stakeholders requirements
How are you going to meet those requirements?
Plan to achieve them

8. Deming’s Cycle A P D C What are we trying to accomplish?
AIM
MEASURE
How will we know that a
change is an improvement?
What change can we make that
will result in improvement?
Selecting Change
Act A P D C
Plan Do
Check

9. QUALİTY MANAGEMENT Quality Management Quality Planning Criteria driven
Quality Assurance
Prevention driven
Quality Control
Inspection driven

10. ACCREDITATION

11. Accreditation: definition
A formal, public judgement made by an independant body, based upon an evaluation of quality, guaranteeing that basic standards are met

12. Accreditation Process
Institution
self-study
Reviewing team
Institution visit (3-5 days)
Report draft
Sending the report to the institution for feedback
NCAAA
Decision

13. What are the resources the information get from?
-use of reference points: the information required as part of the quality assurance and standards framework.
A self evaluation document (SED).
-the mid-cycle progress report.
-information submitted by representative of students.
-reports on the institution by the agency or other relevant bodies within the duration of the review cycle.
-information acquired during the briefing visit, and the review visit.

14. Theoretical educational quality models
STUDENTS
ADMINISTRATION
ACADIMICS
Students are an integral and vital part of the life of all Universities

15. Whom? striving together for a higher quality. Staff Students Graduates
Management
QA personal
Aspects of evaluation: their recruitment, qualification, performance, regular evaluation etc.
striving together for a higher quality.

16. Role of students in quality
Take responsibility
Participate in surveys and self assessment
Take part in decision making and design process
Tutors and mentors
Give feedback

17. Take responsibility

18. Participate in surveys and self assessment

19. Tutors and mentors

20. Give feedback

21. Feedback
Course evaluation program evaluation feedback boxes
Tutoring
Learning coaches ,teaching assistant
Evaluating
Graduate evaluation, member of self assessment team
Designing and deciding
Curriculum development board, advisory board

22. Student self assessment
Self evaluation forms
Learning inventories
Discussion
Peer assessment

23. Role of students
Student representation at Faculty and programme level.
Faculty representatives are elected to sit on Faculty committees .
Programme representatives are elected by the students from each year to represent their interests at all levels.

24. THANK YOU
Questions / Comments ?